Department:
Supply Chain ManagementOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The Senior Tech Ops Supply Chain Management (Sr TO SCM) Analytics Analyst delivers reporting, metrics, and key performance indicators that support TO SCM and its internal Customers across the enterprise. They’ll serve as an experienced internal consultant, applying advanced data and computer science concepts to design, build, and support integrated self‑service data solutions across the data lifecycle. They’ll collaborate closely with Tech Ops Teams to analyze large, complex, and real‑time data using tools such as Alteryx and Tableau to support diverse operational and business needs. The Sr TO SCM Analytics Analyst drives improved supply chain and vendor performance by converting data into actionable insights that inform strategic planning and operational decision‑making.
Additional Details
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
- Drive highly complex self-service data integration projects that bring together data from disparate sources in order to make it available to business Customers such as data scientists, analysts, and analytic users
- Apply advanced data integration methods to massive data sets in order to create solutions which can be utilized in descriptive, diagnostic, predictive, and prescriptive analytics
- Interact with functional leaders across multiple and concurrent projects
- Formulate and communicate solutions and options for moderately complex problems
- Support the ongoing effectiveness of data assets in use by business Customers in self-service environments
- Support the ongoing development of the Southwest Airlines Tech Ops Analytics Community
- Conduct cost-benefit analysis of purchase and service agreements and identify applicable penalties associated to support cost-savings
- Calculate and tracks results of operational efforts (Savings, Cost avoidance, etc) against established metrics and ensure compliance to complex contractual terms and conditions
- Translate analytics into actionable content to enable timely and relevant decision-making through development of reporting and dashboards using analytical tools such as Alteryx and Tableau
- Collaborate with other Departments and work groups to understand requirements and gain efficiencies
- May perform other job duties as directed by Employee’s Leaders
- Knowledge of data analytics methodologies and tools
- Knowledge of test and control methodologies and experimental design
- Skilled in acquiring data in both relational and noSQL databases
- Skilled in integrating, storing, and processing data in a self-service environment
- Skilled in both inductive and deductive reasoning and problem solving approaches
- Skilled in problem solving, critical thinking, and project management
- Skilled in driving moderately complex data integration projects including participating in business stakeholder meetings, solution definition and planning, detailed task and deliverable definition and creation, and project schedule creation
- Skilled in developing plans for data integration projects
- Skilled in building trust with all levels of Employees up to and including functional leaders, including ability to properly manage highly sensitive and confidential information
- Skilled in communicating in an engaging way with strong verbal and written communication skills for technical and non-technical audiences up to and including functional leaders
- Skilled in engaging in and leading multiple projects simultaneously
- Ability to adjust well to a variety of situations and change approaches/methodology if necessary in order to effectively and successfully meet objectives
- Ability to adapt to new approaches and methodologies prescribed by leadership/management
- Ability to perform job duties with minimal supervision
- Ability to be comfortable with ambiguity and achieve productivity in unstructured environments through thoughtful question-asking, self-structuring, creative ingenuity, and self-management
- Required: High School Diploma or GED
- Required: Bachelor's Degree
- Required: Advanced-level experience, seasoned and specialized knowledge in:
- Building complex models using multiple data sources to calculate total cost of ownership, strategic KPIs, inventory, and order management
- Advanced data integration
- Business intelligence tools such as Business Objects, Tableau, Alteryx, Quickbase, Power Automate, or other AWS tools
- Data programming languages and open source tools
- Technology platforms and architectures applicable to developing and maintaining self-service data assets
- Preferred: Experience working in the travel/airline industry
- Preferred: Supply Chain experience
- Preferred: Experience using various technologies (e.g. SAP ERP/VIM, Maintenix, Aeroxchange, and other similar applications)
Licensing/Certification
- N/A
- Ability to perform work duties from limited space work station/desk/office area for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $103,750 per year to $115, 300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company
contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement
Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including
pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
***Profit Sharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
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At Southwest Airlines we connect People to what’s important in their lives—that also means connecting our Employees to what’s important in their lives! Our Employees value the opportunity to work hard, be creative, and have fun on the job. Southwest Airlines recognizes, respects, and values differences. By fostering a culture that embraces and utilizes our diversity, we create competitive advantages in teamwork and innovation that contribute to our overall success.
