Sr. SAP Super User

Posted 9 Days Ago
Be an Early Applicant
Memphis, TN, USA
Hybrid
Senior level
Digital Media • Marketing Tech
The Role
Act as primary SAP systems support for a distribution center: troubleshoot issues, train staff, create/update training materials, prioritize and manage testing with IT, monitor JIRA, analyze data with SAP team, assign team tasks, escalate risks, and support continuous process improvements.
Summary Generated by Built In
Company Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

  • Provide support to the distribution center on systems-related issues.
  • Train team members on system functionalities.
  • Trouble-shoot system-related issues.
  • Lead day-to-day testing prioritization aligned with IT updates
  • Develop and update training materials for new functionality and updates to the system.
  • Using data analysis tools and work with the SAP team.
  • Monitor JIRA for priority and at-risk testing.
  • Assign and rebalance work across the team.
  • Ensure clear understanding of testing scope and requirements.
  • Serve as the main point of contact between the team and management.
  • Proactively identify risks and escalate with context.
  • Continuous involvement and support with departmental process improvements.

Qualifications

  • High School Diploma or equivalent.
  • Minimum of 5 years' advanced SAP experience.
  • Distribution Center or Manufacturing experience.
  • Strong technology skills.
  • Flexibility is a must: Must be able to work overtime, holidays, weekends, different shifts, and different areas of the warehouse as needed.
  • The ability to follow instructions, processes, and procedures.

Additional Information

  • Medical, Dental, Vision, Life Insurance, and Disability Pay.
  • 401(k) with company matching up to 6%.
  • Paid Time Off, including paid holidays.
  • Flexible Spending Accounts.
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.
  • Employee Assistance Program.
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
  • Commuter benefits.
  • Employee engagement activities.

 

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address. 

Further information on data protection and your rights can be found here.

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

 

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Skills Required

  • High School Diploma or equivalent.
  • Minimum of 5 years advanced SAP experience.
  • Distribution Center or Manufacturing experience.
  • Strong technology skills.
  • Ability to work overtime, holidays, weekends, different shifts, and different warehouse areas.
  • Ability to follow instructions, processes, and procedures.
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The Company
HQ: Gütersloh
16,426 Employees

What We Do

Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the entertainment group RTL Group, the trade book publisher Penguin Random House, the music company BMG, the service provider Arvato Group, Bertelsmann Marketing Services, the Bertelsmann Education Group and Bertelsmann Investments, an international network of funds. The company has 165,000 employees worldwide and generated revenues of €20.2 billion in the 2022 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world. Bertelsmann aspires to achieve climate neutrality by 2030.

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