Sr. Salesforce Service Cloud Developer

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewOur IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
Job Description

We are looking for a motivated and enthusiastic Salesforce Developer to join our Digital Experiences and Architecture group alongside talented Salesforce developers, architects and QA engineers. As the Senior Salesforce Service Cloud Developer, you are a key member of the Customer Support IT Engineering scrum team working on the delivery portfolio alongside a team of talented Salesforce developers.

You will collaborate with engineering managers, product owners, development and architecture teams to produce technical design, build Salesforce solutions that add value to our products. You will ensure that business outcomes are understood and related user stories, and features are built following the industry best practices, document technical details and ensure they are delivered with quality.

If you are someone who places a strong value on simplicity and are unafraid to challenge technical constraints to achieve an Agile design, then you may be the ideal candidate!

Scope of Responsibilities/Expectations

• Design and develop high-quality, scalable, and efficient Salesforce solutions using Lightning Web Components (LWC), Lightning Web Runtime (LWR), Apex, and Flows. 

• Collaborate with Architects, Product Owners, Business Systems Analysts, and development scrum teams to understand the feature requirements, and provide innovative Salesforce solutions.

• Design and implement out-of-the-box and/or custom functionalities on the Salesforce platform, and data integration with Salesforce applications and other enterprise systems using Salesforce.com API framework, and 3rd party APIs.

• Work with extended IT Architects, engineers to plan, design, implement and deploy business solutions adhering to the best practices within sprint delivery cycles.

• Collaborate with peers and contribute during code reviews and ensure adherence to software development standards

• Troubleshoot and fix bugs in Salesforce applications. 

• Stay updated with Salesforce releases and new features. 

• Provide technical documentation and training to end-users.

Basic Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field from an accredited college or university. 

• 5+ years of experience in Salesforce development, including hands-on experience in Salesforce Service Cloud, Experience Cloud, Lightning Web Components

• Deep understanding of Salesforce Service Cloud functionality, platform capabilities.

• Proficient in APEX, SQL/SOQL, LWC, LWR (preferred),, Flows, Visualforce, XML/JSON, Javascript, SOAP and REST techniques

• Strong understanding of Salesforce architecture and API.

• Experience with Salesforce integrations and data migration.

• Salesforce Developer Certification (Platform Developer I/II) preferred.

• Excellent problem-solving, communication, and teamwork skills.

• Experience in Agile Scrum or SAFe frameworks.

• Experience working in a DevOps setting using latest DevOps tools such as Jekins, GitHub, Bitbucket, Jira, SonarQube and Dynatrace.

Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanNo

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].