Sr. Salesforce Engineer I

The Senior Salesforce Engineer I is responsible for helping to maintain a stable, high performing Salesforce environment. Taking business requirements and figuring out how to apply them within the Salesforce framework. They are an advocate for the business and help to guide the business in best practices in the Salesforce ecosystem. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities. Here’s a smattering of the tech you’ll be working with: Apex, SOQL, Visual Studio Code, GearSet, GitHub, Marketo, Avalara, Stripe, Workato, JIRA, and Okta.

What you'll do:

• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals
• Design, code and test Salesforce custom solutions comprising work in Apex, VisualForce, Salesforce APIs, Lightning, and data migration. Know when to use configuration over Code.
• Contribute to solution design sessions and code reviews, and recommend alternate approaches to optimize the solution
• Communicate with Project Managers, Business Analysts, third party vendors, clients and other developers to ensure effective collaboration throughout all phases of development, testing and deployment
• Contributing to technical documentation
• Assist the Support Team with escalated issues arising from support of internal and customer-facing Salesforce environments, especially related to customized applications, user permissions, security settings, custom objects and workflow
• Take accountability for quality of deliverables, provide status on development effort, and deliver on time and as per specifications
• Write optimized batch jobs to help off-hours automation
• Striving towards coding best practices and data quality
• Write REST API endpoints to push data from Salesforce to external systems
• Collaborate with product owners and Business Applications Team to come up with solutions needed by the business

What you should have:

• 8+ years experience in IT
• 6+ years of Salesforce Development experience (Apex, LWC, Visualforce, SOQL)
• 3 years of Salesforce Administration experience
• 2 years of REST web services experience
• 2 years of system integration experience
• 1 year of experience with Single Sign-On integrations

Nice to haves:

• You're Salesforce certified (Salesforce Admin, Platform App Builder, Platform Developer I and Platform Developer 2)
• Strong understanding of Salesforce best practices
• Understanding of Salesforce CPQ
• Understanding of Agile methodologies

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. 

Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected]. 

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