At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.
Summary of the Job:
About This Role:
- Maintain, install, and configure system application and supporting infrastructure to meet business objectives.
- Monitor, patch and deploy changes on the application and supporting infrastructure.
- Testing and facilitating end user business testing on application functions and upgrades.
- Performance, reliability, and maintenance of assigned applications(s) including completion of upgrades and implementations
- Work closely with capability owner, business units, and third-party vendors in order to lead system enhancements
- Performs escalation support and issue resolution through research across multiple systems and data
- Provide input into the application roadmap for further improvement and development as an expert on the assigned applications
- Analyze new data requests and create recommendations for the development of new system reporting.
- Seeks opportunity to learn, automate, document, share, educate, and improve Enterprise processes and systems.
- Provides metrics and other documentation to support analysis and findings.
- Designs, develops, and maintains reports.
- Coordinate, track and respond to data needs and requests from business unit
- Identify, develop, and recommend training opportunities that meet and support end user needs.
- Lead assigned team projects, contribute to agile team ceremonies, and assists team members in decision making, planning and execution.
- Lead requirements analysis with stakeholders ensuring that requirements are complete, consistent, concise, and comprehensive.
- Responsible for coaching and mentoring others with less experience on the team
- Collaborates with peers to develop best practices as well as iterative continuous improvement ideas and recommendations in support of driving business value and reducing technical debt
- Understand and comply with bank policy, laws, regulations as applicable to your job duties.
- Maintain up to date knowledge on application training and certifications.
- 24/7 critical incident response is required
The Ideal Candidate for This Role:
Required:
- Bachelor’s Degree in Management Information Systems, Computer Science or other technology related field or equivalent years of experience
- 5+ years of experience in Information Technology environment
- 5+ years of Salesforce experience
- Experience working with third-party vendors (vendor hosted and on premise)
- Experience working in an Agile Scrum environment
- Demonstrate a consultative approach with the ability to analyze stakeholder’s needs
- Strong interpersonal skills, including the ability to build collaborative relationships, listen and actively contribute to discussions
- Good written and verbal communication, including technical writing skills
- Demonstrate problem solving and analytical skills in order to debug and troubleshoot issues
- General knowledge of Microsoft Office products
- Ability to multi-task while adhering to multiple timetables of completion
- Ability to conduct cost/benefit analysis
Desired:
- nCino support, configuration, and maintenance experience
- Salesforce Admin and/or Platform Developer certified
- Understanding of banking Commercial lending process or other LOS applications
- Experience with monitoring tools (i.e. Splunk, Dynatrace, Datadog)
Compensation:
Compensation range (base pay): $89,828.00-$148,215.00
This role may have a specific starting pay within this range.
Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.
Work Environment:
It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.
For additional information regarding compensation and benefits, e-mail FNBO at [email protected]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20261239Equal Opportunity & Belonging:
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.
Learn more here.
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.
Click here to download 'EEO is The Law' Self-Print Poster
Click here to download 'EEO is The Law' Supplement for Federal Contractors
Click here to download 'EEO is The Law' GINA Supplement
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC
FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
Skills Required
- Bachelor's Degree in Management Information Systems, Computer Science or related field or equivalent experience
- 5+ years of experience in an Information Technology environment
- 5+ years of Salesforce experience
- Experience working with third-party vendors (vendor hosted and on premise)
- Experience working in an Agile Scrum environment
- Demonstrated consultative approach to analyze stakeholder needs
- Strong interpersonal skills and ability to build collaborative relationships
- Good written and verbal communication, including technical writing skills
- Demonstrated problem solving and analytical skills to debug and troubleshoot issues
- General knowledge of Microsoft Office products
- Ability to multi-task while adhering to multiple timetables of completion
- Ability to conduct cost/benefit analysis
- 24/7 critical incident response availability
- Unrestricted work authorization (no sponsorship)
- nCino support, configuration, and maintenance experience
- Salesforce Admin and/or Platform Developer certification
- Understanding of banking commercial lending processes or other LOS applications
- Experience with monitoring tools (Splunk, Dynatrace, Datadog)
Fnbo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fnbo and has not been reviewed or approved by Fnbo.
-
Retirement Support — Retirement plans include a matching 401(k) with an additional company contribution and other savings programs such as pension, stock bonus, and profit sharing. These features are portrayed as a strong component of total rewards.
-
Parental & Family Support — Family supports include paid caregiving time for birth or adoption and for serious family health needs, caregiver leave, new‑parent assistance, and childcare resources. These offerings are highlighted as helpful for employees balancing work and family.
-
Leave & Time Off Breadth — Time away is described as generous, combining paid time off with a broad set of observed holidays. Volunteer time off further adds flexibility for personal and community needs.
Fnbo Insights
What We Do
For more than 165 years, FNBO, a subsidiary of First National of Nebraska, has set the standard for outstanding customer service coupled with some of the most innovative financial products in the industry. When it opened in 1857, FNBO was a local bank that served only Omaha and the surrounding communities. Today, FNBO has locations in eight states and more than 6.6 million customers across the country. First National of Nebraska and its affiliates have nearly $30 billion in managed assets and 5,000 employee associates. We've come a long way in the last century and a half. As you browse through our site, we think you'll understand why we've been so successful – and why we're so excited about what the future holds for our customers and our organization. Check us out at www.fnbo.com.
.png)
