Company Overview:
At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.
If you're looking to make an impact and grow with a team that values you, come join us!
Job Description
As Senior Salesforce Administrator, you’ll play a vital role at Snap Finance. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of great importance to us; therefore the Senior Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.
How you'll make an impact:
- Serve as the primary administrator and strategic owner of the Salesforce platform, ensuring security, scalability, and operational excellence across all user, license, role, profile, permission, and sharing configurations.
- Lead the design, configuration, and optimization of Salesforce capabilities, including workflows, automation, approval processes, record architecture, page experiences, reporting, dashboards, mobile administration, and other platform enhancements that improve business performance and user experience.
- Partner with stakeholders across the organization to gather requirements, translate business needs into scalable Salesforce solutions, and drive continuous platform innovation.
- Develop and maintain a Salesforce roadmap that aligns platform capabilities with business objectives, prioritizing enhancements that maximize efficiency, adoption, and return on investment.
- Identify opportunities to leverage underutilized Salesforce features and emerging technologies to improve productivity, automation, and business outcomes.
- Manage Salesforce environments, release processes, and deployment activities, ensuring reliable DevOps practices and seamless delivery of platform enhancements.
- Oversee sandbox strategy, testing coordination, release management, and platform governance to support a stable and scalable Salesforce ecosystem.
- Maintain and enhance data quality through governance, automation, validation rules, and ongoing monitoring initiatives.
- Drive proactive platform health and security by managing release updates, security reviews, health checks, optimizer recommendations, and compliance-related activities.
- Champion user adoption through training, change management, communication strategies, and ongoing support that enable teams to maximize platform value.
- Create and maintain comprehensive technical documentation, process guides, and platform standards to support long-term sustainability and knowledge sharing.
- Manage relationships with third-party vendors and integrated applications, including DocuSign, Ironclad, Geopointe, Copado, Own Recover, DemandTools, and other critical business systems.
- Evaluate, implement, and optimize Salesforce technologies and adjacent solutions, including AI capabilities, data enrichment tools, sales engagement platforms, productivity solutions, performance management applications, and planning tools.
- Collaborate with development teams and technical stakeholders, leveraging knowledge of Apex, triggers, and Salesforce architecture to support complex platform initiatives and integrations.
What you'll need to succeed:
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related field; postgraduate degree preferred.
- 5+ years of hands-on Salesforce Administration experience supporting and optimizing Salesforce environments, including Sales Cloud, Service Cloud, and Experience Cloud.
- Salesforce Certified Administrator certification required.
- Additional Salesforce certifications such as Advanced Administrator, Platform App Builder, Business Analyst, or related credentials preferred.
- Deep understanding of Salesforce platform capabilities, configuration, security model, automation tools, reporting, dashboards, and user management.
- Proven ability to design scalable, sustainable, and best-practice Salesforce solutions that align with business objectives.
- Experience translating business requirements into technical solutions while balancing user experience, scalability, and platform governance.
- Strong knowledge of change management, release management, and Salesforce governance frameworks.
- Experience supporting DevOps and deployment processes across multiple Salesforce environments.
- Demonstrated ability to lead platform enhancements, identify optimization opportunities, and drive continuous improvement initiatives.
- Strong stakeholder management skills with the ability to build trusted relationships and effectively communicate with team members at all levels of the organization.
- Experience developing and delivering end-user training, documentation, and change communications to support adoption and engagement.
- Ability to create and maintain clear technical documentation, process maps, and system standards.
- Strong problem-solving, analytical, and organizational skills with a proactive and customer-focused mindset.
- Ability to manage multiple priorities in a fast-paced environment while remaining responsive and service-oriented.
What would make you stand out:
- Experience administering Salesforce in a high-growth technology, financial services, fintech, or SaaS environment.
- Hands-on experience with Salesforce AI capabilities, data enrichment tools, sales engagement platforms, and third-party integrations.
- Experience with DevOps tools such as Copado, Gearset, or similar release management platforms.
- Knowledge of Apex, Lightning Components, Flow architecture, and Salesforce development best practices.
- Experience leading large-scale Salesforce implementations, migrations, or platform transformation initiatives.
- Strong track record of improving user adoption, data quality, and business process automation through Salesforce innovation.
Why Join Us:
Generous paid time off
Competitive medical, dental & vision coverage
401K with company match for US
Company-paid life insurance
Company-paid short-term and long-term disability
Access to mental health and wellness resources
Company-paid volunteer time to do good in your community
Legal coverage and other supplemental options
A value-based culture where growth opportunities are endless
More:
Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.
California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice
Skills Required
- Bachelor's degree in Business, Information Systems, Computer Science, or related field
- 5+ years hands-on Salesforce Administration experience (Sales Cloud, Service Cloud, Experience Cloud)
- Salesforce Certified Administrator
- Deep understanding of Salesforce configuration, security model, automation, reporting, dashboards, and user management
- Experience with change management, release management, and Salesforce governance frameworks
- Experience supporting DevOps and deployment processes across multiple Salesforce environments
- Ability to translate business requirements into scalable Salesforce solutions and manage stakeholder relationships
- Experience developing and delivering end-user training, documentation, and change communications
- Experience maintaining data quality through governance, validation rules, and monitoring
- Knowledge of Apex, triggers, Lightning Components, and Flow architecture
- Additional Salesforce certifications (Advanced Administrator, Platform App Builder, Business Analyst)
- Experience with Copado, Gearset, or similar release management / DevOps tools
- Experience with third-party integrations and apps (DocuSign, Ironclad, Geopointe, DemandTools, Own Recover)
- Experience in high-growth technology, financial services, fintech, or SaaS environments
Snap Finance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Snap Finance and has not been reviewed or approved by Snap Finance.
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Healthcare Strength — Health coverage and protection programs include medical, dental, vision, and company‑paid life, AD&D, and short‑ and long‑term disability, with mental‑health support highlighted in some locations. Benefits materials also emphasize additional wellness resources and private insurance options in certain geographies.
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Leave & Time Off Breadth — Time off is described as generous and flexible, with options like flexible PTO, paid holidays, and location‑specific extras such as an added birthday day and holiday purchase schemes. Enhanced paid parental, adoption, and shared parental leave for eligible employees further expands time‑off support.
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Retirement Support — Retirement programs include a 401(k) with company match and a pension scheme with employer contributions in the UK. These offerings signal structured long‑term savings support across regions.
Snap Finance Insights
What We Do
Snap Finance is a rapidly growing digital-finance company that specializes in providing consumer financing and rent-to-own purchase options. This company is technology driven; the IT platform is the backbone for running our operations and is critical to driving cost efficiency. With over 10 years of experience in the financial industry, Snap provides merchandise financing to brick and mortar as well as e-commerce merchants. The Snap lease-purchase agreement is an innovative financial product which gives the 40% of consumers with poor credit an alternative to payday loans and other high-risk financial products to acquire needed or desired merchandise. Snap Finance secured the largest bank revolving credit facility ever for a private consumer lease-to-own company. The credit facility from BMO Harris Bank will enable Snap Finance to service more than $1 billion in lease-to-own finance agreements.
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