Sr Sales Operations Analyst

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

Dexcom is seeking a Sr Sales Operations Analyst to work closely with regional sales teams to provide analysis and insights to support the delivery of local business plans. The individual should be a self-starter and is comfortable working with large, complex and diverse data sets to provide actionable and insightful information to business partners.

Where you come in:

• You will develop and maintain regular and ad-hoc reports and dashboards to track sales performance, revenue, and customer trends, providing comprehensive visibility into key performance indicators (KPIs). You will present reports, dashboards, insights, and findings in a clear, concise, and actionable manner to support sales leadership in making informed decisions.

• You will utilize various data sources, including CRM systems, marketing platforms, and financial databases, to conduct in-depth analysis of sales team performance, territory segmentation, and product/service performance. You will identify trends, patterns, areas of success or improvement, and performance metrics to generate meaningful insights and actionable recommendations for sales leaders and key stakeholders.

• You will administer and maintain the CRM system, ensuring data accuracy, completeness, and integrity. You will implement enhancements and customizations to meet evolving business requirements. You will provide training and support to sales teams to optimize their usage of the CRM platform.

• You will implement data quality controls and ensure data integrity to maintain accurate and reliable sales data. You will create and maintain detailed documentation of sales processes, policies, and procedures. You will collaborate and ensure that all relevant stakeholders have access to up-to-date information and guidelines to uphold data governance policies.

• You will use data insights to identify growth opportunities, target customer segments, and optimize sales approaches. You will proactively identify enhancements to the sales coverage to enhance sales operating effectiveness and efficiencies.

• You will collaborate with the Sales Training/Enablement team to develop data-driven training materials, sales tools, and resources for sales representatives. You will ensure that the sales team is equipped with the necessary data and analytics to enhance their performance. You will assist in onboarding new sales team members and provide ongoing support in leveraging sales tools and processes effectively.

• You will collaborate with various departments, including – but not limited to – Marketing, Finance, and Operations, to understand business needs and align sales analytics initiatives with overall organizational goals.

• You will support special projects designed to improve commercial performance and/or expand capabilities.

• You will support initiatives that build and expand Dexcom’s Sales Operations capabilities.

What makes you successful:

• You have proven experience in sales analytics, business intelligence, or a related analytical role.

• Your proficiency in using analytics tools such as Excel, Tableau, Power BI, or similar platforms is essential.

• You are familiar with CRM systems (e.g., Salesforce, Veeva) and other sales-related software.

• You possess excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.

• Your technical aptitude includes Microsoft Office tools such as Excel, PowerPoint, Word, and Outlook.

• Your prior experience in the Medical Devices or Pharmaceutical industries is advantageous.

• You may have experience working with third-party medical data providers, e.g., IQVIA, GERS, or Binley’s.

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.

• A full and comprehensive benefits program.

• Growth opportunities on a global scale.

• Access to career development through in-house learning programs and/or qualified tuition reimbursement.

• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

#LI-Hybrid

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.