Function: CD
Scope: Nacional
Localidad: CDMX
WHO ARE WE?
Do you want to work for a company that makes a difference in the world? At Unilever, we have a clear purpose - to make sustainable living commonplace. Through our 400 brands reaching 2.5 billion people every day, we aim to make a positive social impact globally and locally. Through our household brands, like Lipton, Knorr, Dove, Hellman’s and Axe, we are creating a bright future for our customers, our business, and our planet - and you can be part of it.
Background & Purpose of the Job
As the senior manager to National Accounts such as Chedraui (Top #4), La Comer, will lead and drive long-term customer satisfaction, productive partnership, and category profitable growth due to bringing to life the purpose of each business unit within our customers in each of the +500 Stores all over Mexico. Additionally, to enhance shopper experience, increase Unilever Brands Points of Interruption and drive sales through well-executed and impactful Perfect Store Priorities at Nielsen Areas 4 and 6. Responsible Develop 5 direct reports with more than 400 indirect reports.
Who You Are & What You’ll Do
Being manager means you actively participate to bring your customer “voice”, needs and business opportunities to complete the IBP (Integrated Business Plan) and to converse updates in each QCR (Quarterly Customer Review) with CSP Team (Customer Strategic and Planning) collaboration. Lead and Continue with Discipline in terms of Priorities, Innovations and Account Management Processes through the team. Continuously Walking the Stores (Physical and Digital) to ensure brilliant execution activities, to listen and to be closed with EDGE Team. Also, as a Leader, you will manage to keep team members development, training, and engagement through time. Be skilled at achieving the OKRs Role Business and People you need to demonstrate the following SOLs (Standard of Leadership) and Customer Development Skills:
Key Necessary Skills a demonstrated
Passion for High Performance: Inspiring the energy needed to question QUO Status to Win and Grow. Clear Priorities Setting to drive people to deliver results at speed. Using Data and Insights to make decisions and Being Accountable for Execution and results. The performance of this customers is above of our plan´s we must reach up the next transformational level.
Negotiation and Selling: Consistency examples in critical negotiation. Ability to plan and get what the BU´s needed according with the customer and shopper and apply strategic negotiation planning that allow trading concessions effectively developing trust, through the ability to conduct effective meetings /selling stories demonstrating knowledge of category trends and shopper insights to influence others and to gain agreement and implement and measure the plan.
Data Literacy: Use Data Driven Sales as an approach to every decision-making process, constantly curious to understand and leverage new opportunities for growth, relying on facts than intuition as a commercial driver.
Category Growth / dCommerce: Lead and Execute Omnichannel Category Growth Plans with Customers to enable customer to buy our brands in any environment (Brick or Online, Pick Up or Delivery, On App or Website) by providing them an engaging, interactive experience.
What You’ll Need to Succeed
Talent Catalyst: Empower everyone to do their best. Invest in People to Unlock their Full Potential and Inspires teamwork and true connection to better results.
Solid as a CBD with Analytical Skills, within any Channel or Customer Facing experience (Sales/Negotiation). Preferred experience in developing Innovative Initiatives or transformation projects with customers. Ability to impact and influence different levels within customer organization. Experience setting and rallying different stakeholders behind the established vision.
Preferred experience
Front Linner (Desirably with Chedraui / La Comer.) as a MANAGER in additional critical experiences as a CSP´s
Manage through example. Inspire credibility. And build a Safe Environment to People.
- Meet the listed qualifications of the role
- Ensure that you inform your manager if you are selected for an interview from this internal posting
If you are selected for an interview, you can expect.
- To be notified by the hiring manager
- To be provided feedback by the hiring manager once the final candidate has accepted the role
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
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What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
