Sr Sales Manager - Action Line

Posted 4 Days Ago
Be an Early Applicant
Orlando, FL, USA
In-Office
Senior level
Travel
The Role
Lead and mentor branded timeshare sales teams to meet net owner growth and sales targets. Implement training systems, manage sales floor operations, facilitate meetings, resolve customer issues, and support senior leadership. Drive culture, improve customer experience and efficiencies, and perform additional duties as assigned.
Summary Generated by Built In

As a Sr. Sales Manager you will be responsible for driving company success through performing the following tasks to the highest standards:

  • Partners with sales management staff and senior sales leadership as well as contracted vendors in integrating all sales philosophies, strategies and techniques into the sales process (including all sales tools) to improve Net Owner Growth.
  • Lead in the practice of mentoring and training sales team members to improve their overall sales performance including but not limited to: one on one counseling, class room modules, ride-along, role playing and providing study materials that include written, video, and audio tools
  • To facilitate the use of groundbreaking training systems and methods to help optimize sales efficiencies and exceed targeted net sales volume each quarter.
  • Promotes and supports all aspects of the branded company culture including core values, compliance and professional excellence.
  • Manage the sales line through basic management processes including leadership tasking, floor governance, and one-on-one mentorship and counseling.
  • Build a very successful sales work force and a positive work place through daily management tasking and strong sales floor processes. This includes continual training of groups and individuals.
  • Planning and facilitation of morning meetings for Sales Executive's, Sales Leaders, and managers.
  • Improving business results, the customer experience, efficiencies, and growing cash down payment at the point of sale, etc.
  • Supports the DOS/Sr Sales Manager in leading the floor and being the point person for customer related expectations and issues for the in-house line and action line of the Domestic sales team.
  • Perform other reasonable duties as assigned by Management based upon business needs.
Responsibilities
Why do Team Members Like Working for us? 
  • Outstanding health care options that all team members are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care). 
  • Generous Paid Time Off
  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan  with percentage company match and immediate vesting.
  • Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights.
  • And so much more!
Qualifications

To fulfill this role successfully, you must possess the following minimum qualifications and experience: 

  • High School Diploma
  • 5+ years of “branded” timeshare/vacation ownership Sales experience.
  • 3+ years of “branded” timeshare/vacation ownership Sales Management experience.
  • Consistent track record of success in Sales in the timeshare/vacation ownership industry. Successful VPGs, closing percentages from previous Sales positions.
  • Demonstrated ability to coordinate a high level of activity under a variety of conditions and constraints with an emphasis on organizational and process oriented experiences
  • Must have a strong proficiency and knowledge of Microsoft Office, Outlook and other computer based systems.
  • Proven ability to create and maintain a highly engaged and positive culture
  • High energy level and the ability to inspire, influence and lead teams effectively.
     
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 
  • Bachelors Degree
  • 7+ years related experience
  • 4+ years leadership experience
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. 

 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 
About Us

What makes Hilton Grand Vacations unique?


There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together.

Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.

Skills Required

  • High School Diploma
  • 5+ years of branded timeshare/vacation ownership sales experience
  • 3+ years of branded timeshare/vacation ownership sales management experience
  • Proven track record of sales success (VPGs, closing percentages)
  • Ability to coordinate high levels of activity with organizational and process orientation
  • Strong proficiency with Microsoft Office, Outlook and other computer-based systems
  • Proven ability to create and maintain a highly engaged and positive culture
  • High energy level and ability to inspire, influence and lead teams effectively
  • Bachelors Degree
  • 7+ years related experience
  • 4+ years leadership experience
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The Company
Orlando, FL
4,100 Employees

What We Do

Hilton Grand Vacations is recognized as a leading,vacation ownership travel company located in Orlando.

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