Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.
Who We're Looking For
General Summary:A Sr. Sales Director is responsible for managing individual contributors within an assigned geographic area or market segment; they may additionally hunt new business opportunities and support and grow their own accounts. Incumbents have consistent track records of achieving sales success through leadership, development, and support of their sales teams. They have expert-level knowledge of all Syniverse products and services. They are responsible for developing and executing master sales strategies aligned with corporate goals.
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Some of What You'll Do
Principal Duties and Responsibilities:
New logo acquisition and existing customer growth and retention through strategic selling skills:
• Lead, develop, and support a high-performance sales team to achieve strategic objectives and sales targets.
• Develop and execute strategic sales plans aligned with corporate goals; hunt new business opportunities, deliver sales presentations, negotiate and close large deals of strategic importance.
• Build customer relationships at all organizational levels to support, renew and further penetrate existing accounts.
• Review market analyses to determine customer needs, price schedules, and discount rates.
• Foster positive working relationships between Syniverse and customer organizations to ensure ongoing customer satisfaction; participate in the development of strategic customer planning sessions and reviews to ensure organizational alignment with customer needs and desires.
• Generate new ideas for service and product opportunities; monitor and evaluate the competitions’ activities and products; anticipate opportunities the competition may exploit and work to close the gap.
• Represent Syniverse at industry events to promote products and services, network with relevant stakeholders, and stay current with market trends.
Perform reporting and administrative activities:
• Analyze and control territory’s expenses to conform to accounting requirements and budgetary constraints.
• Prepare periodic reports of sales volume, potential sales, and areas of proposed client base expansion.
• Direct sales forecasting activities and set performance goals accordingly.
• Maintain accuracy of online systems designed to report status and progress; i.e., Salesforce.com, etc.
Job Requirements:
• Typically 15+ years in technology sales (solution sales approach), including direct supervision of field sales representatives, plus Bachelor's degree (or equivalent job-related experience)
• A proven track record of consistently maintaining a robust sales pipeline that supports/exceeds revenue forecasts
• Must be action- and results-oriented, a team player, and adaptable
• Able to think strategically and develop executive-level contacts quickly
• Must have business savvy, strong negotiation skills, and ability to close large complex deals
• Ability to solve practical problems, involving a wide range of variables, in creative ways
• CPAAS and messaging experience preferred.
Working Conditions:
• Travel required for this position is 50%
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
#LI-Hybrid
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Why You Should Join Us
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
Know someone at Syniverse?
Be sure to have them submit you as a referral prior to applying for this position.
Skills Required
- 15+ years in technology solution sales including direct supervision of field sales representatives
- Bachelor's degree or equivalent job-related experience
- Proven track record of maintaining a robust sales pipeline that supports/exceeds revenue forecasts
- Experience leading, developing, and supporting high-performance sales teams to achieve targets
- Strategic selling skills, strong negotiation skills, and ability to close large complex deals
- Ability to build executive-level contacts and customer relationships across organizational levels
- Familiarity with Salesforce.com or similar CRM and sales forecasting/reporting systems
- Ability to analyze market needs, set pricing/discounts, control territory expenses and prepare sales reports
- Ability to travel up to 50%
- CPaaS and messaging experience
- Action- and results-oriented, team player, adaptable, strong problem-solving skills
What We Do
Syniverse is the world’s most connected company, revolutionizing how businesses connect, engage, and exchange with their customers. For decades, we’ve delivered the innovative software and services that transform mobile experiences and power the planet. Our secure global network reaches almost every person and device on Earth. Our communications platform is industry-recognized as the best of its kind. And each year, we process over $35 billion in transactions, revolutionizing how goods and services are exchanged. Which is why the most recognizable brands — nearly every mobile communications provider, the largest global banks, the world’s biggest tech companies, and thousands more — rely on us to shape their future. Thank you for connecting with Syniverse on LinkedIn. Our LinkedIn page is designed to be an environment where members can engage in respectful and encouraging conversation. All comments – whether in agreement or not – are welcomed and encouraged to foster lively conversation. Accordingly, when responding to a post, we ask that you keep your response respectful, and while we may not be able to monitor every post, please be aware that we reserve the right to remove posts and all material deemed inappropriate, at our discretion. This includes, but is not limited to, abusive, threatening, offensive, hateful, derogatory, spam, fraudulent, deceptive, disruptive, and marketing messages and content. Any violation of these rules may result in being banned, at our discretion.
