Sales Associate

Posted 6 Days Ago
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Calgary, AB
In-Office
Senior level
Real Estate
The Role
As a Senior Sales Associate, you lead community sales, support customer experiences, mentor peers, and drive sales performance.
Summary Generated by Built In

Location

Calgary - 4906 Richard Road SW

Business

At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind – creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community.
As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.

If you're ready to be a part of our team, we encourage you to apply.

Job Description

Your Team

As a Sales Associate, you are a key leader within the community sales team and the trusted right-hand partner to the Community Manager. You work closely with Sales, Marketing, Construction, Design, Customer Care, and Finance to deliver a seamless, relationship-driven customer experience.

You play an important mentorship role within the sales centre—supporting onboarding, coaching, and day-to-day execution—while helping drive strong sales performance and operational excellence across the community. You champion a Customers for Life mindset and act as a connector between teams to ensure every customer journey is consistent, professional, and well-managed.
 

Your Key Deliverables

  • Execute the community sales strategy in partnership with the Community Manager, supporting sales targets, conversion, and forecasting

  • Lead agreement processing and ensure contract accuracy, completeness, and timely submission

  • Serve as a subject-matter expert on product, pricing, and internal sales processes

  • Actively prospect, network, and generate new business opportunities

  • Represent the customer at community, construction, and internal coordination meetings

  • Support the end-to-end customer journey from agreement through possession, including managing escalations with sound judgment

  • Maintain strong coordination with Construction, Design, Estimating, Marketing, and Customer Care to support orderly starts and home deliveries

  • Provide leadership support within the sales centre, including coverage, prioritization, and workflow management

  • Assist with onboarding, training, and mentoring of new and junior sales associates

  • Ensure sales centres, show homes, and inventory are presented to company standards

  • Contribute to marketing initiatives, website and MLS accuracy, and traffic analysis

  • Conduct competitive market analysis and share insights on pricing, product, and buyer trends

Qualifications

  • 4–6 years of residential sales experience; multi-family experience is an asset

  • A proven track record of exceeding sales targets in high-performing communities

  • Strong organizational skills with the ability to manage multiple priorities and deadlines

  • Demonstrated ability to mentor peers and support leadership execution

  • Exceptional communication, relationship-building, and customer service skills

  • Solid understanding of the residential construction and homebuilding process

  • Confidence handling customer escalations and complex situations professionally

  • High level of autonomy, accountability, and attention to detail

  • Strong technical proficiency with CRM and ERP systems (Salesforce, HubSpot, NewStar considered assets)

Your Opportunity - Canada

We are proud to offer our employees what they value most:

  • Competitive compensation

  • Excellent extended medical, dental and vision benefits beginning day 1

  • RRSP program, contributions begins day 1

  • Career development programs

  • Paid Volunteer Hours

  • Paid parental leave

  • Family planning assistance including IVF, surrogacy and adoptions options

  • Wellness and mental health resources

  • Pet insurance offering

  • A culture based on our values of Passion, Integrity and Community

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

Top Skills

Hubspot
Newstar
Salesforce
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The Company
HQ: New York, NY
8,516 Employees
Year Founded: 1924

What We Do

Brookfield Properties develops and operates real estate investments on behalf of Brookfield Asset Management — one of the largest alternative asset managers in the world. From office to retail, logistics to multifamily, and hospitality to development, we work across sectors to bring high-quality, sustainable real estate to life around the globe every day.

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