Join TrueCommerce at a critical point in our growth.
The Senior Analyst, Revenue Operations, New Business owns the operating intelligence behind our new logo motion. This role drives visibility into pipeline, conversion, and forecast accuracy, and provides the data and insight that sales leadership uses to run the business across North America and EMEA.
You will work closely with sales leaders and the VP of Revenue Operations to translate pipeline activity into clear performance signals and actionable recommendations. This is not a reporting role. It is an analytical role that connects data to decisions.
What You'll Do:
Pipeline and Data Management
- Own NetSuite CRM data quality across all new business opportunities
- Maintain accurate stage progression, close dates, required fields, and deal metadata
- Build and enforce data standards, validation rules, and pipeline hygiene processes
- Run ongoing pipeline audits, identify gaps early, and drive resolution with sales leadership
- Manage and deprecate outdated field values, picklists, and legacy data that reduce reporting reliability
Pipeline Coverage and Funnel Performance
- Track and manage pipeline coverage against the 3.5x standard across NA and EMEA segments
- Build and maintain pipeline dashboards by stage, source, segment, rep, and region
- Track MQL to SAO to Closed Won conversion across cohorts including Channel and direct motions separately
- Analyze funnel velocity, deal progression, and stage-by-stage conversion rates
- Identifyperformance gaps, quantify impact on bookings, and deliver recommendations not just reports
- Monitor non-responsive pipeline and work with sales to establish clearer qualification gates
Forecast and Performance Visibility
- Support the weekly forecast process with rep-level rollups across NA and EMEA
- Track forecast accuracy trends across reps, teams, and segments over time
- Maintain scenario models across commit, upside, and risk categories
- Build accuracy improvement loops that make each forecast cycle better than the last
- Provide executive leaders with forward-looking pipeline risk and opportunity signals
Quota, Territory, and Capacity Insights
- Track quota attainment across all new business roles globally
- Maintain quota coverage visibility and surface capacity gaps by segment and region
- Support territory and segmentation analysis across NA, EMEA, and Channel motions
- Assist in comp plan tracking and variable attainment reporting across ACV, ARR, and net retention metrics
AI and Automation
- Identify manual, repetitive analytical processes and build automated workflows to replace them
- Support the VP of Revenue Operations in operationalizing AI-driven tools including pipeline hygiene automation, deal risk flagging, and pre-call research
- Work with Gong transcript data and NetSuite records to surface expansion signals and churn risk indicators
Success in Year One:
- Pipeline reflects real opportunity and risk with no dead weight sitting in the funnel
- Coverage consistently aligns to the 3.5x plan across all segments and regions
- Forecast accuracy improves measurably quarter over quarter
- Data in NetSuite is clean, trusted, and no longer debated in leadership reviews
- Sales leadership uses your analysis to make decisions, not just acknowledge reports
Requirements for Success:
Required
- 3 to 5 years in Revenue Operations, Sales Operations, or GTM Analytics in a B2B SaaS environment
- Strong CRM capability including field management, workflow configuration, and reporting (NetSuite preferred)
- Advanced analytical skills with the ability to move from raw data to business insight and recommendation
- Experience with a BI tool such as Power BI, Tableau, or QuickSight
- Clear, concise communication with the ability to present findings to sales leaders and executives
- Comfort operating in a fast-moving environment where processes are still being built
Preferred
- Experience in a PE-backed, high-growth SaaS company operatingunder board-level scrutiny
- Analyze funnel velocity, deal progression, and stage-by-stage conversion rates
- Identify performance gaps, quantify impact on bookings, and deliver recommendations not just reports
- Monitor non-responsive pipeline and work with sales to establish clearer qualification gates
Perks & Benefits
- Remote first and casual work environment
- 401k with 3.5% company match and vested after 2 years
- 20 PTO days - 1 birthday day off - 3 summer days - 1 volunteer day - 10 company holidays
- Medical, dental, vision and other life/health insurance plans
- Paid parental leave
- Wellness reimbursement program
Who is TrueCommerce?
TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, Siemens, Ocean Spray, and many more.
Please visit our careers website for additional information
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 3 to 5 years in Revenue Operations, Sales Operations, or GTM Analytics in a B2B SaaS environment
- Strong CRM capability including field management, workflow configuration, and reporting (NetSuite preferred)
- Advanced analytical skills with the ability to move from raw data to business insight and recommendation
- Experience with a BI tool such as Power BI, Tableau, or QuickSight
- Clear, concise communication with the ability to present findings to sales leaders and executives
- Comfort operating in a fast-moving environment where processes are still being built
- Experience in a PE-backed, high-growth SaaS company operating under board-level scrutiny
- Experience analyzing funnel velocity, deal progression, and stage-by-stage conversion rates and delivering recommendations
- Experience monitoring non-responsive pipeline and establishing qualification gates with sales teams
TrueCommerce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TrueCommerce and has not been reviewed or approved by TrueCommerce.
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Leave & Time Off Breadth — Time off and flexibility are described as strong, with generous PTO, many holidays, and occasional summer hours in some regions. These practices are associated with good work-life balance across many teams.
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Flexible Benefits — Work location options span remote, hybrid, and onsite, and benefits are tailored by country. This flexibility and regional tailoring make the package feel adaptable to different circumstances.
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Retirement Support — Retirement programs with employer contributions, including a 401(k) with match in the U.S., are part of the core package. This provides a stable foundation for long-term financial planning.
TrueCommerce Insights
What We Do
At TrueCommerce, we empower businesses to improve their supply chain performance and drive better business outcomes. Through a single connection to our high-performance global supply chain network, businesses receive more than just EDI, they get access to a fully-integrated network that connects their customers, suppliers, logistics partners, and internal systems. Our cloud based fully-managed services help businesses achieve end-to-end supply chain management, streamlined delivery, and simplified operations. With 25+ years of expertise and trusted partnership, TrueCommerce helps businesses reach their true supply chain potential today, while preparing them for the future with our integration-agnostic network. That’s why thousands of companies — from SMBs to the global Fortune 100, across various industries — rely on us. To learn more, visit www.truecommerce.com.
