We’re building the AI-powered future of maintenance.
UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.
What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge.
Why join us:- Own the AI-first transformation of an entire industry.
Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations. - Real traction, real scale.
Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff. - A company where builders thrive.
We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy. - Global team, local energy.
With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation. - Equity and upside, not just a paycheck.
Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.
If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring!
The Sr. Revenue Operations Analyst, GTM Systems plays a crucial role in supporting and optimizing the systems that power our Go-To-Market (GTM) teams across Sales, Marketing, and Customer Success. This role focuses on the administration, customization, and enhancement of Salesforce, Outreach, Gong, and related GTM technologies. The ideal candidate brings a blend of systems expertise, stakeholder partnership, and a strong understanding of operational needs within a high-growth environment. This role will help streamline workflows, improve data integrity, and deliver scalable solutions that support our revenue goals.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Administer and maintain the GTM tech stack (Outreach, Gong, ZoomInfo, etc.) with a focus on data structure, automation, and process efficiency.
- Configure and enhance GTM workflows across the tech stack.
- Collaborate with GTM teams to gather requirements, troubleshoot issues, and deliver effective technical solutions.
- Support integrations with key tools such as Outreach, ZoomInfo, Salesforce, Gong, and others.
- Build and maintain dashboards and reports to provide visibility into pipeline health, revenue KPIs, and customer lifecycle metrics.
- Conduct audits and data cleanups to maintain system health and ensure compliance with governance standards.
- Lead small-to-medium projects focused on process improvements, automation, or new tool rollouts.
- Participate in testing and deployment cycles, ensuring smooth release management using sandbox environments.
- Serve as a subject matter expert and technical support resource for tech stack users across the organization.
EXPERIENCE
- 5+ years of experience in systems administration or GTM operations, preferably in SaaS or high-growth environments.
- Strong background in GTM tools configuration and management.
- Previous experience supporting multiple GTM systems and business teams (e.g., Sales, Marketing, Customer Success).
- Experience managing integrations and data flows between Salesforce and platforms like Marketo, Outreach, or ZoomInfo.
- Familiarity with project management, release processes, and agile collaboration.
- Solid working knowledge of automation tools, sandbox usage, and user provisioning.
KNOWLEDGE/SKILLS
- Effective communication skills to translate complex system needs to non-technical stakeholders.
- Strong problem-solving skills with the ability to diagnose technical and operational issues.
- Proficient in Salesforce Sales Cloud and related no-code/low-code capabilities.
- Understanding of sales and marketing processes, funnel metrics, and customer lifecycle stages.
- Comfortable working with cross-functional teams and balancing competing priorities.
DESIRED BEHAVIORS
- Proactive and solutions-oriented – actively seeks ways to improve systems and processes.
- Adaptive – adjusts quickly to changing business needs and new technologies.
- Collaborative – enjoys partnering with cross-functional teams to solve problems.
- Detail-focused – maintains high standards for data accuracy and system integrity.
- Curious – committed to continuous learning and professional development.
- Dependable – consistently follows through on commitments and delivers quality outcomes.
- Upholds company values – acts with integrity, accountability, and respect in all interactions.
COMPENSATION
This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
The base pay for this role is $119,000 USD per year ($140,000 OTE) to $127,500 ($150,000 OTE)
UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians—and transform how maintenance gets done.
Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster—with real-time insights and automation at their fingertips.
We’re building for the deskless workforce—the essential workers who keep our physical world running—and arming them with the tools they deserve. In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we’re riding the next macro wave—and leading the transformation of legacy maintenance into intelligent operations.
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What We Do
Founded in 2014, our mission is to empower hard-working technicians, facility managers, and maintenance teams to become more productive through the adoption of mobile-first technology. Today, UpKeep is the leading maintenance and asset management software developed to simplify work orders and facility management. We have thousands of customers using our cloud-based SaaS application, IoT technology, data-analytics tools, enterprise integrations, and professional services.
Why Work With Us
Growing tech startup offering team members the flexibility to work remote. Company culture, employee appreciation, career development planning, and DEI are very important to us— which is why we've been named a "Best Place to Work" several years in a row. Come join a team that's passionate about innovation and solving problems for our customers!
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