At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.
Role Overview:
Could you be our next Sr. Retention Specialist? American Income Life is looking for a Sr. Retention Specialist to join the team!
In this role, you will be responsible for the assignments described below, varying in work required at any particular area of the department and based on departmental need.
This is a remote / work-from-home position.
What You Will Do:
- Data entry work and indexing using a computer and appropriate software.
- Enter, update, research, verify and/or retrieve data within various systems.
- Operate postage, FedEx and UPS machines.
- Sort 1st class and presort mail and apply proper postage.
- Fill and put away department orders.
- Order labels for mailboxes and make necessary address changes.
- Pick up and drop off daily mail from Post Office and AIMS.
- Deliver bank deposits as necessary.
- Make regular, scheduled inter-office mail pickups/deliveries and distribute mail accordingly.
- Other miscellaneous duties as assigned.
What You Can Bring:
- High school Diploma or equivalent.
- Minimum typing requirement of 50 wpm.
- Must have excellent alpha and numeric recognition skills.
- Knowledge of postage metering machines.
- Ability to lift heavy cartons (up to 50 lbs).
- Valid driver’s license.
- Ability to operate standard office equipment and various software packages required by the department.
How American Income Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at American Income Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including a pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At American Income Life, your voice matters.
Skills Required
- High school diploma or equivalent
- Minimum typing speed of 50 words per minute
- Excellent alphanumeric recognition skills
- Knowledge of postage metering machines
- Ability to lift cartons weighing up to 50 pounds
- Valid driver's license
- Ability to operate standard office equipment and departmental software packages
Globe Life Compensation & Benefits Highlights
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Retirement Support — Retirement programs are described as a standout, combining a company-matched 401(k) with a traditional pension. Company materials and current postings indicate both are available to eligible employees.
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Parental & Family Support — Paid maternity and parental leave at full pay is highlighted as part of the package. Feedback suggests these offerings contribute meaningfully to family-friendly policies.
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Wellbeing & Lifestyle Benefits — A broad set of extras—such as counseling/EAP resources, financial and legal assistance, fitness/wellness programs, and education support—expands the package beyond core insurance and retirement. These additions are presented as part of a comprehensive benefits suite.
Globe Life Insights
What We Do
Globe Life is a national insurance company that helps protect the financial futures of working families. Serving millions of policyholders, Globe Life provides life and supplemental health insurance products designed to help customers prepare for the unexpected and protect what matters most. For more than a century, Globe Life has built its business around providing financial protection and delivering on its commitments to customers. Today, people across the organization bring together expertise in areas including insurance operations, customer care, technology, actuarial, finance, and other professional functions to serve policyholders and support the business. Globe Life reaches customers through multiple distribution channels, including independent insurance agents affiliated with its agency divisions. Across the organization, the work is connected by a common purpose: helping provide families with financial protection and support when they need it most.
Why Work With Us
Globe Life combines long-term stability with opportunities to build a meaningful career. Employees can grow through professional development, internal mobility, mentoring, and leadership programs, with benefits that support their future, including a company-matched 401(k) and pension plan for eligible employees.
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Globe Life Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Work arrangements at Globe Life vary by role — onsite, remote, or hybrid (home Mon/Fri, office Tue–Thu). Every setup is matched to the job and team. Regardless of location, professionalism, collaboration, and accountability are always expected.
