The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The RoleAspen Technology is currently seeking a Sr. Receptionist for our Houston, TX office. This position is required to be in office 5 days per week.Your Impact- Perform routine reception activities; greet all clients and visitors ensuring they are dealt with courteously and swiftly, respond to simple inquiries, and advise appropriate staff of their arrival ensuring all visitors sign the visitor log and issue visitor badges.
- Assist the Facilities Manager with day-to-day office issues, event set ups and support as required, including responding to emergencies and other non-routine office requirements related to safety and security of our employees, guests, and company assets.
- Answer all incoming calls in a polite and timely manner, responds to simple inquiries according to established guidelines, and redirects callers to the appropriate parties in a prompt and courteous manner.
- Issue temporary or visitor security access badges to employees and visitors as per established guidelines.
- Retain orderly and accurate file of all archive visitor logbook and maintain inventory of visitor badges, activating and deactivating as necessary; ensuring all badges are always accounted for.
- Maintain reception manual as a reference tool for temporary receptionists with accurate and up-to-date information including policies, procedures, guidelines, and overall responsibilities for successfully performing the receptionist function.
- Manage shipping functions including all incoming and outgoing FedEx and UPS shipments and distribute as necessary; receiving and maintaining log for all incoming deliveries, validating quantities of items received.
- Issue parking validation tickets to customers and visitors according to established guidelines.
- Maintaining an accurate inventory.
- Maintain employee profiles in Global Address List (GAL) and Bedford phone directory as per established guidelines.
- Monitor the Facilities ICS Helpdesk queue in Oracle, address those assigned to the local facilities team and ensure all tickets are handled and closed meeting target SLA's.
- Assist with onboarding new hires/moves/terminations, taking photo ID and preparing new desk locations with supplies and nameplate.
- Assist visitors and guests with local directions, coordinating cabs and provide information for local amenities, restaurants, transportation, and hotels.
- Ensure reception area & conference rooms are maintained to a high standard.
- Assisting with the planning, administration, and co-ordination of any ad-hoc projects.
- Providing phone coverage for Sr. Receptionist in Houston and Facilities Manager during scheduled time off.
- Assisting with service contractors, as required.
- Ensure stationery levels are always stocked.
- High School Diploma
- Good written and oral skills
- Customer Service
- Flexibility
- Good organizational skills
- Intermediate knowledge of Microsoft applications e.g., Outlook, Teams, Word, Excel & PowerPoint
- Attention to detail
- Able to work on own initiative
Skills Required
- High School Diploma
- Good written and oral communication skills
- Customer service skills
- Flexibility
- Good organizational skills
- Intermediate knowledge of Microsoft Outlook, Teams, Word, Excel, and PowerPoint
- Attention to detail
- Ability to work independently and take initiative
Aspen Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aspen Technology and has not been reviewed or approved by Aspen Technology.
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Healthcare Strength — Health coverage is described as strong, with comprehensive medical, dental, and vision plans and high-quality carrier options. Several recent remarks characterize the health insurance as "great" or "amazing," with low copays noted in some cases.
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Parental & Family Support — Maternity and paternity leave receive consistently positive mentions and are characterized as well-reviewed. Company materials also highlight family-oriented benefits alongside core coverage.
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Leave & Time Off Breadth — The package includes vacation/PTO, paid holidays, and sick leave, with multiple indications of generous paid time off. Dedicated volunteer hours and well-regarded leave policies reinforce breadth in time-away benefits.
Aspen Technology Insights
What We Do
AspenTech is a global leader in asset optimization software helping the world’s leading industrial companies run their operations more safely, efficiently and reliably – enabling innovation while reducing waste and impact on the environment. AspenTech software accelerates and maximizes value gained from digital transformation initiatives with a holistic approach to the asset lifecycle and supply chain. By introducing effective AI modeling to traditional principles of process engineering, AspenTech delivers a faster and more accurate analysis of efficiency and performance boundaries. The real-time data and actionable insights delivered by our software help customers push the boundaries of what’s possible.
