Job Description:
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
We’re actively seeking a talented Sr. Real Estate Portfolio Operations Analyst to join our Loan Administration team in Newport Beach, CA.
- This position is onsite at Newport Beach office 4 days per week. Remote 1 day per week.
As a Sr. Real Estate Portfolio Operations Analyst, you’ll move Pacific Life, and your career, forward by managing risks in our construction loan portfolio. You will fill an existing role that sits on a team of four people within Pacific Life Investments. Your colleagues will include other analysts and a wide range of finance professionals. In this role you will have opportunities to implement new technology and contribute to process improvement.
How you’ll help move us forward:
• Provide setup, ongoing monitoring, and release of construction funds according to specific requirements in the transaction documents. Provide peer reviews of construction loan draws.
• Ensure compliance with all disbursements. Abstract and enforce document provisions and requirements.
• Ensure spreadsheet calculations and coding are accurate and meet the required parameters.
• Interface with borrowers, contractors, and developers.
• Maintain the Company’s risk position through careful, accurate and timely administration of the construction loan process.
• Responsible for reviewing borrower requests for transactions relating to construction loans and recommendation for approvals.
• Attend kick-off meetings with to meet with our borrowers for new construction projects. Travel (5-10 days per year) is required.
The experience you bring:
• 3 to 5 years of experience in commercial mortgage loan servicing operations, including escrow administration.
• College degree required - Accounting or Finance preferred.
• Must demonstrate proficiency in Microsoft Excel, Outlook, Powerpoint.
• Must be able to quickly learn new programs and applications.
• Excellent customer service skills.
• Must be able to read, understand, interpret, and translate legal documents.
• Detail oriented, analytical, and organizational skills.
• The ability to multi-task and work well under pressure.
What makes you stand out:
• Proficiency with Midland Enterprise, NorthShore, or OpenText
• Demonstrated ability to use AI tools such as CoPilot to streamline workflows
You can be who you are.
People come first here. We’re committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
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Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$93,600.00 - $114,400.00Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Skills Required
- 3 to 5 years of experience in commercial mortgage loan servicing operations, including escrow administration
- College degree
- Accounting or Finance degree
- Proficiency with Microsoft Excel, Outlook, and PowerPoint
- Ability to quickly learn new programs and applications
- Excellent customer service skills
- Ability to read, understand, interpret, and translate legal documents
- Detail-oriented, analytical, and organizational skills
- Ability to multitask and work well under pressure
- Proficiency with Midland Enterprise, NorthShore, or OpenText
- Demonstrated ability to use AI tools such as Copilot to streamline workflows
Pacific Life Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pacific Life and has not been reviewed or approved by Pacific Life.
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Retirement Support — Retirement funding includes both an automatic company contribution and a dollar‑for‑dollar 401(k) match, positioned as a standout element of the package. Vesting is defined at three years in official materials.
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Leave & Time Off Breadth — Time off is described as generous and scalable with tenure, complemented by multiple paid holidays and options to augment PTO. Paid parental leave and adoption assistance further extend coverage for families.
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Wellbeing & Lifestyle Benefits — A flexible annual wellbeing reimbursement supports diverse needs alongside counseling resources and wellness tools. Day‑one eligibility for core coverages adds immediate lifestyle value.
Pacific Life Insights
What We Do
For more than 150 years, Pacific Life has helped millions of individuals and families with their financial needs through a wide range of life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Whether your goal is to protect loved ones or grow your assets for retirement, Pacific Life offers innovative products and services that provide value and financial security for current and future generations. Pacific Life counts more than half of the 100 largest U.S. companies as its clients and has been named one of the 2022 World’s Most Ethical Companies® by the Ethisphere Institute. For additional company information, including current financial strength ratings, visit www.PacificLife.com. Pacific Life refers to Pacific Life Insurance Company and its affiliates, including Pacific Life & Annuity Company. Client count as of June 2022 is compiled by Pacific Life using the 2022 FORTUNE 500® list. Learn more about Pacific Life: www.instagram.com/pacificlife www.twitter.com/pacificlife www.facebook.com/PacificLife www.youtube.com/user/PacificLifeInsurance Please review our social media guidelines: paclife.co/social

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