Sr Quality Review Specialist

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Duties and Responsibilities

• Review, analyze, document, and respond to all loan Quality Audit Findings on including, but not limited to, loans audited by Quality Control, Internal Audit, Government Insuring, Servicing, Compliance, Post Closing, Investor Delivery, Investor Repurchase and Self-Test targeted audits.
• Review and remediate, as assigned self-test audit files for Quality to determine compliance and acceptance of loan.
• Provide Non-Delegated Loan Setup Underwriting Support. Tasks to include FHA Case Assignments, Non-Del LSU UW Pipeline Management, and UW Self-Test loan reviews.
• Work with Correspondent Operation and Sales Team members to obtain documentation required to clear findings and improve quality of loans.
• Analyze and maintain records of findings and track trends in performance of clients, vendors, and team members.
• Document Quality Review Findings in a reporting Database for monitoring and reporting to Operations Management Team
• Ensure all loans meet compliance and RESPA guidelines. Process Cures as needed within Federal Regulatory Guidelines and escalating trends and inconsistencies to Department Manager for appropriate communication to Operations Management Team.
• Participate in discussions, as needed, with auditors regarding monthly finding reports as well as loan program, Investor, State, and Federal guidelines.
• Participate in Vendor training sessions to ensure compliance with Newrez pre and post purchase mortgage guidelines.
• Participate in the training of new personnel to ensure consistency and accuracy of reviews.
• Complete tasks as delegated by Department Management.
• Review and maintain guidelines to stay up to date with all requirements.
• Review data integrity in systems for accuracy and completion.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• High school diploma or equivalent, required.
• Courses in real estate/mortgage banking are helpful.
• 5+ years’ experience in mortgage loan processing, underwriting, and closing procedures for Jumbo, Conventional, FHA and VA loans.

Skills, Abilities, and Knowledge

• Possess understanding of state compliance guidelines nationwide.
• Knowledge of Current TRID Compliance requirements
• Insight as to current business environment within Correspondent Channel
• Excellent Customer Service skills
• Excellent verbal and written communication skills; analytical skills
• Ability to work independently in a high-volume environment that frequently changes due to regulatory or policy updates.
• PC skills required: Experience with setup and configuration of computers as well as experience with Microsoft Word, Excel, PowerPoint, etc.

Last Updated: 10/14/2025

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

• Adoption Assistance

• Tuition & Certification reimbursement

• Employee Mortgage Loan Program

• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)

• Matching Gifts Program - dollar-for-dollar up to $1,000

• Access to grants, nonprofit resources, and volunteer opportunities

• More than $6,000,000 donated since 2020

• 1 in 5 employees participates in at least one Employee Resource Group (ERG)
  

Equal Employment Opportunity 

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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