Sr Quality Manager

Posted Yesterday
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Waukesha, WI, USA
In-Office
Senior level
Appliances • Industrial • Manufacturing
The Role
Leads supplier quality initiatives for new product introductions and ongoing production. Partners with engineering, sourcing, manufacturing, and suppliers to resolve complex quality issues, conduct assessments and audits, execute PPAP, improve supplier performance, and reduce risk. Oversees metrics, corrective actions, containment, supplier recovery, and quality improvement plans while advancing the quality management system. Manages and develops a regional Supplier Quality team and coordinates initiatives across regions.
Summary Generated by Built In
We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.


Ready to Power a Smarter World with us?

The Senior Manager, Supplier Quality will lead advanced and current supplier quality initiatives, ensuring suppliers and components are ready to support successful product launches and ongoing production. This leader will partner closely with Engineering, Global Sourcing, manufacturing facilities, and suppliers to improve quality, resolve complex issues, and reduce risk. The role will lead a commodity-focused Supplier Quality team and drive continuous improvement across the supplier network. Travel to local facilities and global suppliers is required.


Key Responsibilities:

 

  • Lead supplier quality activities for new product introductions (NPI), ensuring suppliers, components, and purchased finished goods are ready for successful production launches.
  • Partner with Engineering, Global Sourcing, manufacturing teams, and suppliers to identify quality risks, improve performance, and ensure quality requirements are achieved.
  • Lead resolution of complex and escalated supplier quality issues using root cause analysis, corrective actions, 8D problem solving, Lean methodology, and statistical tools.
  • Support sourcing and supplier development activities through supplier assessments, design reviews, PPAP execution, audits, and identification of critical component characteristics.
  • Drive improvements to supplier quality systems and performance while identifying gaps, reducing risk, and advancing the Generac Quality Management System (GQMS).
  • Monitor supplier quality metrics, dashboards, and scorecards to identify trends, prioritize improvement opportunities, and communicate performance to leadership.
  • Lead, coach, and develop a regional Supplier Quality team, establishing priorities and providing mentorship to achieve quality, cost, and project objectives.
  • Manage supplier quality concerns involving purchased components, including containment, corrective action, supplier recovery, and long-term quality improvement plans.
  • Coordinate supplier quality initiatives across multiple business groups and regions while managing key timelines, priorities, and milestones.

Minimum Job Requirements:

 

  • Bachelor’s degree or equivalent experience Certification / License

Work Experience

 

  • 7 years’ experience working in Quality Assurance in a plant or supplier quality role
  • 5 years’ experience working with an OEM company
  • 3 years’ experience working with PPAP procedures, APQP (Control Plan & PFMEA), PPAP and ISO
  • 3 years’ people management experience Foreign Language required based on region Experience in working with designated commodity Experience with the NPI process

Knowledge / Skills / Abilities:


  • Demonstrated knowledge of the application and interpretation of manufacturing/quality metrics
  • Demonstrated knowledge in the implementation of lean principles and improvements Demonstrated ability to collaboratively work with teams to drive improvements Demonstrated ability to manage shifting deadlines and priorities in a fast-paced environment
  • Demonstrated ability to effectively communicate orally and in writing Knowledge of Microsoft Office Suite and SAP business systems
  • Good presentation skills at all levels Use of advanced problem-solving skills to resolve difficult issues
  • Demonstrated ability to multi-task and problem solve in a fast-paced environment All KSAs at senior level should reflect an advanced level of knowledge, skill and/or ability

Preferred Job Requirements:


  • Master’s degree

Certification / License


  • Certified Quality Engineer Certified Six Sigma Green Belt Certified Quality Auditor
  • Work Experience
  • Experience in a SQE role with an OEM company
  • Experience working with international companies and in matrix organizations
  • Product and process auditing experience
  • Previous experience using SAP or equivalent ERP
  • Working knowledge of Microsoft Office Suite and statistical analysis software
  • Teaching, training, coaching, or mentoring experience

Physical Demands:


While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Skills Required

  • Bachelor's degree or equivalent experience
  • 7 years of experience in plant quality assurance or supplier quality
  • 5 years of experience working with an OEM company
  • 3 years of experience with PPAP procedures, APQP, Control Plans, PFMEA, and ISO
  • 3 years of people management experience
  • Foreign language based on region
  • Experience with a designated commodity
  • Experience with the new product introduction process
  • Knowledge of manufacturing and quality metrics
  • Knowledge implementing Lean principles and improvements
  • Advanced problem-solving and corrective-action skills
  • Ability to collaborate, communicate, present, multitask, and manage shifting priorities
  • Knowledge of Microsoft Office Suite and SAP business systems
  • Master's degree
  • Certified Quality Engineer certification
  • Certified Six Sigma Green Belt certification
  • Certified Quality Auditor certification
  • Supplier Quality Engineer experience with an OEM company
  • Experience with international companies and matrix organizations
  • Product and process auditing experience
  • Experience using SAP or equivalent ERP
  • Working knowledge of Microsoft Office Suite and statistical analysis software
  • Teaching, training, coaching, or mentoring experience
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The Company
HQ: Waukesha, Wisconsin
3,437 Employees
Year Founded: 1959

What We Do

Generac is a leading energy technology company committed to powering a smarter world. Our purpose is to lead the evolution to a more resilient, efficient, and sustainable world through our backup and prime power systems. As a company, we are committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Founded in 1959, Generac introduced the first affordable backup generator and later created the category of automatic home standby generators. Generac’s people contribute to the company’s growth and success by living our corporate values everyday - integrity, innovation, agility, teamwork, and excellence. We foster a culture that supports diversity, equity, inclusivity, and good corporate citizenship, globally. If you're interested in powering your future with Generac, visit www.generac.com/about-us/careers to find a position that fits your career goals and celebrated talents. #PoweringPossibilities #ThePowerOfGenerac

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