Job Summary**
The Sr. Quality Executive at Hindustan Unilever Limited is responsible for ensuring the highest quality standards across products and processes, driving continuous improvement initiatives, and maintaining compliance with relevant regulations and internal policies.
Job Responsibilities**
* Develop, implement, and maintain robust Quality Management Systems (QMS) in accordance with company policies and regulatory requirements.
* Conduct regular quality audits, inspections, and assessments of manufacturing processes, raw materials, in-process materials, and finished goods to identify non-conformances and recommend corrective actions.
* Lead and facilitate root cause analysis for quality deviations, consumer complaints, and process failures, implementing effective preventive and corrective actions (CAPA).
* Collaborate with R&D, Production, Supply Chain, and other cross-functional teams to integrate quality considerations throughout the product lifecycle, from concept to commercialization.
* Monitor key quality performance indicators (KPIs), analyze data, and generate reports to track trends, identify areas for improvement, and present findings to management.
* Ensure compliance with all relevant national and international quality standards, including ISO, GMP, and other industry-specific regulations.
* Provide training and guidance to production staff on quality procedures, best practices, and safety protocols.
* Manage and resolve consumer complaints and product quality issues efficiently and effectively, ensuring consumer satisfaction and brand reputation.
* Participate in supplier qualification and management processes, assessing supplier quality systems and performance.
* Drive continuous improvement projects aimed at enhancing product quality, reducing waste, and improving operational efficiency.
Job Qualifications**
* Bachelor's degree in Food Technology, Chemical Engineering, Pharmacy, or a related scientific discipline. Master's degree preferred.
* 5-8 years of experience in Quality Assurance/Quality Control within a fast-moving consumer goods (FMCG) manufacturing environment, preferably in food, home care, or personal care sectors.
* In-depth knowledge of Quality Management Systems (e.g., ISO 9001, FSSC 22000, GMP) and their practical application.
* Proven experience in conducting audits, root cause analysis, and implementing CAPA programs.
* Strong understanding of statistical process control (SPC) and other quality improvement methodologies.
* Familiarity with relevant regulatory requirements and industry standards.
* Excellent analytical, problem-solving, and decision-making skills.
* Strong communication, interpersonal, and leadership abilities, with the capacity to influence cross-functional teams.
* Proficiency in using quality management software and Microsoft Office Suite.
* Ability to work independently and as part of a team in a fast-paced, dynamic environment.
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
