Sr. Quality Engineering Operations Manager

Posted 2 Days Ago
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Evendale, OH, USA
In-Office
Senior level
Aerospace • Energy
The Role
The Sr. Quality Engineering Operations Manager will oversee quality metrics, manage teams for quality issue resolution, and develop strategies for quality improvement within GE Aerospace's operations.
Summary Generated by Built In
Job Description SummaryThe Edison Works Sr. Quality Engineering Operations Manager will drive quality metrics and performance for Edison Works (EW), including PSR, APPS, and Action Plan preparation and implementation utilizing FLIGHT DECK. They will direct projects and teams for timely resolution of quality issues, escapes, design change implementation quality impacts, RCCAs and other key/critical processes within GE Aerospace’s Quality Systems. They will prepare communications, lead events, and be an active part of problem solving processes. On behalf of EW Quality, they will help develop strategy and implement key metrics to deliver on business objectives across programs, actively working with EW shop and supplier Quality teams to execute, solve, manage, and improve quality performance. They will create standard work and best practices for how EW Quality integrates within and across IPT, and will apply working knowledge of GE Engineering, Sourcing, Project, Product Operations and Quality team relationships.

Job Description

.

Roles and Responsibilities

  • Manage quality business metrics for across EW programs.  Partner with EW Quality Leaders, CTHs, and team to provide support to Supplier Quality Engineers (SQEs), Suppliers, Shop Quality Engineers, and Shops to drive metric improvements.  Mentors and facilitates Team Members for emerging QEMs, and other aspects of Supplier and Shop Quality team’s roles.
  • Utilize problem solving tools to develop and manage action plans to meet key metrics. 
  • Support complex NPI and Production issues by leading coordination of resources, preparing communications, creating and closing action items. 
  • Developing specialized depth and/or breadth of expertise in own job discipline or field. Serves as best practice/quality resource. Has awareness of latest functional developments in own area. Works directly with EW Quality leader to implement and execute strategy and policy development to ensure mission success within area of responsibility.
  • Skilled influencer, able to communicate complex messages to others. Acts as a resource for colleagues with less experience. May lead small projects with moderate risks and resource requirements. Explains difficult or sensitive information; works to build consensus. Developing skills required to influence others on topics within field.
  • Impacts approaches, projects and programs within EW organization and standard work creation. Impacts quality, efficiency and effectiveness within own team. These jobs have significant input into their priorities. Jobs at this level tend to be covered by professional practices and policies but these are shaped by the role. Working within broad guidelines and policies, roles at this level have moderate autonomy, requiring high levels of evaluative judgment.
  • Uses judgment to make decisions or solve moderately complex tasks or problems that impact the function. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions.
  • Has knowledge of Edison Works and GE Aerospace quality and supply chain processes. Can advise shops and suppliers on corrective actions to solve process problems. Can assess corrective actions for ability to permanently solve issues.
  • Uses high level of judgment to make decisions and handle complex tasks or problems that impact the function. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.
  • Role may require occasional travel. Travel can be 5-10% at times.

Required Qualifications

  • Bachelor’s Degree from accredited college or university ( or a high school diploma/GED with a minimum of 4 years of Quality, Sourcing, Manufacturing and/or Operations experience) + Minimum of 5 years of Quality, Sourcing, Manufacturing and/or Operations experience
  • Candidate must be a U.S. Citizen

  • Candidate must be able to obtain and maintain a security clearance.

Desired Characteristics

  • Strong oral and written communication skills. Strong interpersonal and leadership skills.
  • Humble: respectful, receptive, agile, eager to learn​
  • Transparent: shares critical information, speaks with candor, contributes constructively​
  • Focused: quick learner, strategically prioritizes work, committed ​
  • Leadership ability: strong communicator, decision-maker, collaborative​
  • Problem solver: analytical-minded, challenges existing processes, critical thinker

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

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The Company
HQ: Boston, MA
156,896 Employees

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