Sr Quality Engineer

Posted 7 Hours Ago
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New Bedford, MA, USA
In-Office
Senior level
Aerospace • Energy • Industrial • Manufacturing
The Role
Senior Quality Engineer responsible for product and process quality in manufacturing. Leads nonconformance investigations, CAPAs, audits, customer quality activities, validation, statistical analysis, process improvement, supplier quality, and quality-system maintenance. Partners with Operations and Engineering to improve capability, yield, and variation while supporting ISO 13485 and AS9100 compliance. Requires aerospace or medical-device manufacturing experience, customer and auditor interaction, and technical leadership across cross-functional teams.
Summary Generated by Built In
Overview

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.


We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.


The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.


Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK.  Listed on London Stock Exchange; Member of the FTSE 250 Index.



ResponsibilitiesWe make complex products where quality isn’t a box to tick — it’s the difference between “works perfectly” and “don’t ship it.”As our Senior Quality Engineer, you’ll be the person who keeps processes tight, problems owned, and customers confident. You’ll sit right at the crossroads of manufacturing, engineering, and customer quality — and you’ll have the authority (and expectation) to drive real change.This role suits someone who’s been around the block in aerospace and/or medical manufacturing, knows how things should work, and isn’t afraid to roll up their sleeves when they don’t. The roleYou’ll own product and process quality across manufacturing operations. That means leading complex investigations, running CAPAs that actually stick, working directly with customers and auditors, and keeping the Quality Management System doing what it’s meant to do — not just looking good on paper.Some days you’ll be deep in data and root cause. Other days you’ll be on the floor, in audits, or leading cross‑functional problem‑solving sessions. No two days are the same — and that’s the point. Key responsibilities
  • Lead investigations into non‑conformances, escapes, and customer complaints using structured problem‑solving methods
  • Own CAPAs end‑to‑end — from root cause to verified effectiveness
  • Analyze scrap, yield, and defect trends and turn data into action
  • Partner with Operations and Engineering to improve capability, reduce variation, and boost first‑pass yield
  • Act as the main quality contact for customers, including SCARs, audits, and technical discussions
  • Support and lead internal, customer, and third‑party audits (ISO 13485, AS9100, and customer requirements)
  • Maintain and improve core quality processes like MRB, NCMR, RMA, PFMEA, and control plans
  • Lead or approve validation activities (IQ, OQ, PQ) for processes and equipment
  • Use SPC, DOE, and capability analysis to drive data‑based decisions
  • Support supplier quality activities and improve measurement systems (MSA, GR&R, calibration)
  • Mentor other Quality Engineers and lead cross‑functional teams — without needing direct authority to get results
QualificationsWhat you’ll bring
  • Bachelor’s degree in Engineering (Mechanical, Electrical, Chemical, or similar)
  • 5–10+ years of hands‑on manufacturing quality engineering experience
  • Background in aerospace and/or medical device manufacturing
  • Strong working knowledge of:
    • CAPA, MRB, NCMR, and RMA processes
    • Root cause methodologies (8D, DMAIC, etc.)
    • Statistical tools (SPC, DOE, Minitab or equivalent)
    • Process validation (IQ/OQ/PQ)
  • Experience working within ISO 13485 and/or AS9100 quality systems
  • Confidence working directly with customers, auditors, and regulators
  • A practical mindset — you know when to be thorough and when to be decisive
Nice to have
  • ASQ‑CQE certification
  • Experience improving yield and reducing scrap in high‑mix manufacturing
  • Prior mentoring or technical leadership experience
Other requirements (the fine print, but important)
  • This role involves Controlled Unclassified Information (CUI) subject to ITAR, EAR, and NRC regulations
  • You must be a:
    • U.S. Citizen,
    • U.S. Permanent Resident, or
    • Protected individual under 8 U.S.C. 1324b(a)(3) / 22 CFR 120.15
  • Able to sit and work at a computer for most of the day
  • Able to lift up to 35 lbs
  • Willing to travel domestically and internationally as needed
  • Corrected vision of 20/20
What you’ll get
  • A senior‑level role with real influence, not just responsibility
  • The chance to solve meaningful problems and see your work on the production floor
  • Collaboration with experienced engineers and operations leaders
  • Competitive compensation and benefits (details shared during the process)

Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer.


Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of this job. 


This job description does not state or imply that all duties to be performed are specifically identified above. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested or instructed by an authorized person of the Company. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

Skills Required

  • Bachelor's degree in Engineering, such as Mechanical, Electrical, Chemical, or a related discipline
  • 5–10+ years of hands-on manufacturing quality engineering experience
  • Experience in aerospace and/or medical device manufacturing
  • Working knowledge of CAPA, MRB, NCMR, and RMA processes
  • Experience with root-cause methodologies such as 8D and DMAIC
  • Experience with SPC, DOE, Minitab or equivalent, and capability analysis
  • Experience with process validation, including IQ, OQ, and PQ
  • Experience working within ISO 13485 and/or AS9100 quality systems
  • Ability to work directly with customers, auditors, and regulators
  • U.S. citizenship, U.S. permanent residency, or protected-individual status under applicable regulations
  • Ability to sit and work at a computer for most of the day
  • Ability to lift up to 35 pounds
  • Corrected vision of 20/20
  • Willingness to travel domestically and internationally as needed
  • ASQ-CQE certification
  • Experience improving yield and reducing scrap in high-mix manufacturing
  • Prior mentoring or technical leadership experience
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The Company
8,100 Employees
Year Founded: 1856

What We Do

Morgan Advanced Materials plc is a global advanced materials science and engineering company. It develops and manufactures ceramic, carbon, composite, thermal and braze-alloy solutions that improve performance, efficiency, durability and reliability in demanding applications. Its products serve aerospace, energy, healthcare, industrial, electronics, semiconductor, transport and other specialist markets worldwide, helping customers solve difficult engineering problems and enable technological breakthroughs across global industries.

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