We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
About You:
Nutrafol is searching for a Senior QA Analyst who is a strong, hands-on tester with a proven ability to quickly identify bugs and quality issues. Our ideal candidate combines technical know-how, critical thinking, speed, and relentless attention to detail to ensure deliverables are top quality. You should be comfortable testing rapidly changing features, identifying issues others may miss, and clearly communicating defects to product managers and developers.
We are a highly motivated, collaborative, fast-moving team with an entrepreneurial spirit and bias for action. If you're interested in joining a dynamic, creative, and innovative company, then this may be the perfect opportunity for you!
This is a remote role based in the United States and reports to the SVP, QA and Technology.
Responsibilities:
- Manually test the Nutrafol website for functional, visual, copy, and usability issues in a modified Agile process that adapts quickly to creative change
- Find, clearly report, and track bugs and other defects in Jira, working in close collaboration with the QA lead, product managers, and developers to solve issues
- Ability to quickly understand testing tasks and follow through on testing in a timely manner
- Test ecommerce site across desktop, mobile, and tablet viewports and devices, as well as test across different browsers
Requirements:
- 5+ years of experience in manual Quality Assurance Testing of websites and mobile apps within an eCommerce environment
- Strong attention to detail and exceptional communication skills (oral and written)
- Good knowledge of JIRA and other QA/development tools
- Good understanding of Agile workflow and development methodologies
- Experience working with multidisciplinary teams of developers, designers, product managers, and testers
- Passionate about the customer experience, and what can be done to improve it
- Understanding of regression testing and Progressive Regression Mapping
- Recent hands-on experience using AI tools to create test scripts, troubleshoot issues, analyze results, or improve overall testing efficiency
Interview Process:
- Talent Acquisition Interview
- Hiring Manager Interview
- Team Interview
- Finalist Interview
- Background/Reference Checks
- Offer
- Fully remote work experience
- Comprehensive medical, dental, and vision package, including FSA program
- 401K with employer match
- Quarterly Bonus Program
- Flexible PTO
- Two company-wide wellness breaks every day
- Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
- Monthly wellness stipend
- Monthly internet stipend
- Monthly cell phone stipend
- Annual learning & development stipend
- Free meditation app membership (Headspace)
- Free Nutrafol subscription
- Pet insurance discounts and benefits
California residents may review our CCPA notice here.
Skills Required
- 5+ years of experience in manual quality assurance testing of websites and mobile apps within an ecommerce environment
- Strong attention to detail
- Exceptional oral and written communication skills
- Good knowledge of Jira and other QA or development tools
- Good understanding of Agile workflows and development methodologies
- Experience collaborating with multidisciplinary teams of developers, designers, product managers, and testers
- Passion for customer experience improvement
- Understanding of regression testing and Progressive Regression Mapping
- Recent hands-on experience using AI tools to create test scripts, troubleshoot issues, analyze results, or improve testing efficiency
Nutrafol Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nutrafol and has not been reviewed or approved by Nutrafol.
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Affordable Benefits — Feedback suggests medical, dental, and vision coverage come with low employee premiums, enhancing overall value. Health benefits appear to be a notable strength within the package.
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Retirement Support — Feedback suggests a matching 401(k) program strengthens long-term financial security. The presence of an employer match indicates meaningful investment in retirement benefits.
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Strong & Reliable Incentives — Feedback suggests a quarterly bonus program provides clear opportunities for additional earnings. Incentive structures appear to bolster total compensation beyond base pay.
Nutrafol Insights
What We Do
Life happens—and it takes a toll on your hair. Nutrafol is on a mission to prove that natural is not the alternative, it’s the future of hair health. Our co-founders, and many of our current team members, experienced hair thinning and saw an opportunity to grow. Nutrafol couldn’t be just another untested alternative to hair drugs. We had to innovate beyond both hair vitamins and prescriptions. Our team of scientists and doctors take a scientifically rigorous approach to hair wellness research and the use of potent natural ingredients in clinically tested formulas. We believe that when you take charge of your health and your hair growth, you also grow in other ways: in confidence, inner strength, and in feeling more empowered to help others around you grow too. Come grow with us. We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create natural, clinically effective solutions for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets the root causes of hair thinning using a patented blend of medical-grade botanicals -- and is recommended by over 3,000 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
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