Jobs at Nutrafol

Provides white-glove customer service and operational support to physician and dermatology partners. Responsibilities include handling inquiries, placing and managing orders, triaging communications, onboarding partners to the Growth Partner Platform, maintaining Salesforce records, resolving account issues, and collaborating with Business Development Managers to support customer satisfaction and revenue growth. This is a remote role limited to candidates located on the East Coast.

Manage high-volume accounts payable for inventory and operating expenses: process and code invoices, maintain vendor records, reconcile statements, resolve discrepancies, analyze AP aging, review marketing costs, and collaborate cross-functionally to improve processes while supporting ad hoc accounting requests.

Manage Amazon channel financials including month-end close, reconciliations, forecasting, P&L and balance sheet flux analysis, budgeting, variance analysis, financial modeling, Tableau/QuickBooks/MS Dynamics data analysis, bank reconciliations, cost tracking, AP support, and ad hoc reporting to guide executive decision-making.

Contract interim leader for Marketplaces overseeing Amazon and Walmart operations, media and marketing strategy, agency management, performance analysis, inventory and account health, and cross-functional execution to meet revenue, profitability, and operational goals.

Lead lifecycle acquisition strategy and execution for email, SMS, Direct Mail and owned channels. Manage Klaviyo configuration, segmentation, testing, blended CAC reporting, and audience orchestration with Segment. Build experimentation programs, lead a team and agency partners, translate channel performance to business insights, and ensure compliance with privacy regulations.

Lead upper- and mid-funnel media strategy and execution, managing multi-million-dollar budgets across video, CTV, social, OOH, influencer, audio, and partnerships. Use MMM, MTA, incrementality, and brand research tools to inform channel mix and measurement, partner cross-functionally with Growth, Brand, Creative, and Analytics, drive media innovation and non-traditional placements, and hire/mentor a team to connect brand media with performance marketing for measurable business impact.

Drive Nutrafol sales across KS/MO/OK/IA/NE by promoting products, growing existing accounts, opening new accounts, and delivering physician training. Provide white-glove customer service, implement marketing and promotions, attend trade shows, collaborate with the sales team, manage expenses and reporting, and routinely use Salesforce to track leads, opportunities, and activity. Role requires frequent in-person meetings and up to 50% travel.

This role invites candidates to join Nutrafol's Talent Community for potential future job opportunities. Details about upcoming positions may be shared later.

Serve as the D365 F&O Product Owner and SME to run BAU operations, drive the product roadmap, plan Phase 2+ implementations across Finance, Supply Chain and Operations, translate stakeholder requirements into D365 solutions, manage vendors and change management, and ensure compliance and continuous improvement of the ERP environment.