Job Summary
Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet?
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Global Business Services: Delivering streamlined, scalable support—enhancing efficiency, compliance and service excellence across the company.
The role is based in Hyderabad, India(hybrid role). Be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
Where You'll Make a Difference
- Perform quality audits and transaction reviews to ensure compliance with SOPs, policies, and controls.
- Identify process gaps, defects, and improvement opportunities to enhance operational effectiveness.
- Analyze quality trends and prepare reports, dashboards, and audit documentation.
- Conduct RCA and support CAPA implementation to prevent recurring issues.
- Collaborate with stakeholders to improve quality, reduce risks, and drive process excellence.
What Makes You the Right Fit
- Bachelor's degree in Commerce, Finance, Business Administration, or a related discipline.
- 8+ years of experience in Quality Assurance, Process Excellence, Audit, Compliance, or Continuous Improvement.
- Strong knowledge of quality frameworks, controls, risk management, and compliance requirements.
- Experience in RCA, CAPA management, defect analysis, and quality reporting.
- Excellent analytical, communication, and stakeholder management skills.
How Would You Stand Out?
- Certification in Six Sigma, Lean, FMEA, Quality Management, or Process Excellence methodologies.
- Hands-on experience with Power BI dashboards, data visualization, and trend analysis.
- Exposure to Shared Services, Finance Operations, Procurement, or GBS environments.
- Knowledge of continuous improvement methodologies such as PDCA, DMAIC, and Kaizen.
- Proven track record of driving automation, standardization, and operational excellence initiatives.
Why Choose Us?
- Join a global organization focused on innovation, quality, and continuous improvement.
- Partner with diverse teams and stakeholders across regions and functions.
- Contribute to impactful initiatives that strengthen controls and improve business performance.
- Access opportunities for professional growth, learning, and career advancement.
- Thrive in a collaborative and inclusive environment that values new ideas and excellence.
Important Information Regarding This Position
For your awareness, IFF has announced its intention to sell its Food Ingredients Business to CVC Capital Partners. The sale is presently expected to close in the first half of 2027, pending regulatory approvals and other closing conditions. The Food Ingredient business unit will remain a part of IFF until close and, at such time, it will transition to CVC Capital Partners. In applying for this position, you acknowledge your awareness that the position is a part of the Food Ingredient business unit and has been identified to transition to CVC Capital Partners.
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Skills Required
- Bachelor's degree in Commerce, Finance, Business Administration, or a related discipline
- 8+ years of experience in Quality Assurance, Process Excellence, Audit, Compliance, or Continuous Improvement
- Strong knowledge of quality frameworks, controls, risk management, and compliance requirements
- Experience in root-cause analysis, CAPA management, defect analysis, and quality reporting
- Strong analytical, communication, and stakeholder management skills
- Certification in Six Sigma, Lean, FMEA, Quality Management, or Process Excellence methodologies
- Hands-on experience with Power BI dashboards, data visualization, and trend analysis
- Exposure to Shared Services, Finance Operations, Procurement, or GBS environments
- Knowledge of PDCA, DMAIC, and Kaizen methodologies
- Experience driving automation, standardization, and operational excellence initiatives
IFF Family of Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.
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Fair & Transparent Compensation — Pay is considered competitive in many roles and locations, and compensation is often described as good.
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Parental & Family Support — A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
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Leave & Time Off Breadth — Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.
IFF Family of Companies Insights
What We Do
Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.
