We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Quality Analyst supports the quality and consistency of Aetna Medicaid proposal responses through detailed proofreading, editing, writer partnership, and structured review processes. This role focuses on foundational quality and storytelling practices, ensuring content and graphics aligns with style, formatting, and compelling and compliance expectations while developing and honing their skills.
Job Responsibilities Include:
- Conduct structured quality checks to support compliance, consistency, and responsiveness to RFP requirements, following established guidelines and processes.
- Ensure all content aligns with Aetna style, bid guides, templates, and brand voice, maintaining consistency across proposal materials.
- Collaborate with proposal writers and Quality team members to provide clear, constructive edits and feedback throughout the review process.
- Utilize editing and collaboration tools (e.g., SharePoint, Microsoft Word, PerfectIt, and AI-enabled tools) to enhance efficiency and consistency.
- Follow defined proposal processes, timelines, and quality standards to ensure timely and accurate completion of assigned work.
- Build foundational knowledge of Aetna Medicaid products, proposal structure, and industry best practices to support quality development.
- Actively participate in team meetings, training, and coaching to continuously strengthen editing, compliance, and quality review skills that drive effectiveness and efficiency.
- Ability to work extended hours including nights and weekends during proposal review stages.
- Support and drive the development of internal processes and procedures, including scorecards, quality business reports, style guides, and performance measures.
Required Qualifications
- Five plus years of experience in a quality reviewer/editor capacity.
- Background in Medicaid or government healthcare
- 2 plus years of proposal writing experience.
- Excellent written and verbal communication skills, with understanding of Associated Press and internal style guides.
- Demonstrated ability to see the big picture and make connections between proposal sections and content development.
- Proficiency in Microsoft Office products (SharePoint, Word, Excel, Teams, PowerPoint) and AI technology/tools (Copilot, Asana, Domo, proposal management software).
- Demonstrated success in organizational, project management, analytical, and innovative problem-solving skills.
- Ability to travel – up to 15-30%.
Preferred Qualifications
- Knowledge of APMP and Shipley best practices; Six Sigma certification and APMP Bid/Proposal Foundation Certification
Education
- Bachelor's degree or equivalent experience.
Pay Range
The typical pay range for this role is:
$82,940.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- Five or more years of experience in a quality reviewer or editor capacity
- Background in Medicaid or government healthcare
- Two or more years of proposal writing experience
- Excellent written and verbal communication skills
- Understanding of Associated Press and internal style guides
- Ability to connect proposal sections and content development at a strategic level
- Proficiency with Microsoft Office, SharePoint, Word, Excel, Teams, PowerPoint, and AI technology or tools
- Experience with Copilot, Asana, Domo, or proposal management software
- Organizational, project management, analytical, and innovative problem-solving skills
- Ability to travel up to 15–30%
- Bachelor’s degree or equivalent experience
- Knowledge of APMP and Shipley best practices
- Six Sigma certification
- APMP Bid/Proposal Foundation Certification
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
