Sr Project Manager

Posted 6 Hours Ago
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Rochester, NY, USA
In-Office
Mid level
eCommerce • Fintech • Payments
The Role
Manages large scale projects from initiation to delivery ensuring completion on time and within budget. Coordinates with various stakeholders for project execution and monitors performance against project goals.
Summary Generated by Built In

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Manages all aspects of large scale and complex projects or initiatives from initiation to delivery, so the projects are completed on time, with quality, and within budget. Designs, communicates, and implements an operational plan for completing a project, and monitors progress and performance against it. Identifies, resolves, or escalates issues in order to minimize delays. Facilitates and manages the analysis of project requirements, identifies and understands the cost estimates, resources, and time required to complete the project(s), and ensures project goals and requirements are met within time, cost, and quality parameters. Acts as a liaison with other areas in the organization to secure specialized resources and contributions for the project. Conducts project meetings, and prepares regular reports to communicate the status of the project within and beyond the project team. Works with stakeholders and identifies and establishes priorities, allocates tasks, and coordinates project staff to meet project targets and milestones and ensures project is delivered to the internal and/or external client’s satisfaction.

What Part Will You Play?
  • Manages projects with a span of influence that typically require working within a single business segment, or possibly two business segments, and/or across a few corporate shared service resources, such as Software Development, Information Security, IT Development, Customer Service, and/or Training, etc.
  • Generally works across internal functional areas and/or works with external stakeholders
  • Manages projects that typically require making simple to moderately complex customizations to standard processes and plans, and creates and manages project plans that may or may not include standard templates
  • Manages project plans in which the solution or product, for the most part, exists but there is a need for a simple to moderately complex modification to meet the business requirement
  • Manages and monitors time, scope and cost for the project based on the identified requirements. Identifies issues and may need some guidance with anticipating issues that need escalation; points of escalation are within the leadership team or with more experienced Project Managers
  • Collaborates, negotiates, and manages issues to resolution. Conducts conflict management with internal and/or external stakeholders as requirements are identified, delivery issues arise, and scope changes are requested, etc.
  • Gathers project sizing information from appropriate teams, and ensures all projects are properly and accurately estimated and timely billed
  • Monitors and tracks to the budget; looks for opportunities to increase project revenue through the provision of value added services (e.g., consultancy, test support, etc.) and to lower the cost of delivery to optimize the project team’s productivity
  • Makes decisions within established processes, methodologies, etc.; with some oversight, makes recommendations outside of established guidelines
  • Collaborates with internal areas, such as Legal, Procurement, and Finance, as needed, to manage budgeting and contractual responsibilities and any associated impacts
What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree
  • Relevant Experience or Degree in: No designated field; or equivalent training and/or work experience in lieu of a degree
  • Typically Minimum 4+ Years Relevant Exp

Preferred Qualifications

  • Project Management Professional (PMP) or equivalent
What Are Our Desired Skills and Capabilities?
  • Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.
  • Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
  • Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.
  • Industry knowledge - has sufficient knowledge of the industry to manage projects, and adapt project deliverables as time, resources, and scope elements change
  • Project Management - has a detailed understanding of project management methodologies
  • Client's (internal or external) business knowledge - has a good understanding of the client’s business

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Skills Required

  • Bachelor's Degree
  • Typically Minimum 4+ Years Relevant Experience

Global Payments Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Global Payments Inc. and has not been reviewed or approved by Global Payments Inc..

  • Healthcare Strength Healthcare coverage is described as comprehensive, including medical, dental, and vision insurance alongside disability coverage, life insurance, FSAs, and EAP support. Benefits are also portrayed as inclusive of wellness add-ons such as virtual physical therapy and concierge cancer care in some cases.
  • Retirement Support Retirement benefits are positioned as a notable strength, including a 401(k) plan with an employer match and immediate vesting in at least some U.S.-facing materials. Ownership-related programs like an employee stock purchase plan are also part of the package.
  • Leave & Time Off Breadth Time-off offerings are characterized as broad, covering paid holidays, vacation, sick leave, and additional programs such as emergency PTO in extreme circumstances. Parental leave is also referenced as fully paid for a set duration in the U.S., which contributes to overall leave coverage.

Global Payments Inc. Insights

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The Company
HQ: Atlanta, GA
25,000 Employees
Year Founded: 1996

What We Do

Global Payments (NYSE: GPN) is a Fortune 500 payments technology company, delivering the leading complete worldwide commerce ecosystem. Our unique, connected infrastructure unifies every aspect of commerce, from issuer solutions to payments, and the innovative software that delivers seamless customer experiences. Headquartered in Atlanta, Georgia, we’re a worldwide team of over 24,000 people—including local experts on the ground in nearly 40 countries. Together, we support thousands of businesses across more than 100 industries. Empowering commerce for everyone.

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