Assure strong execution of contracts starting from transfer meeting with PSS (Product Sales Specialist) and managing the QCD (Quality, Cost, Delivery) of the entire execution process by ensuring on time delivery according to contractual terms, high level of customer satisfaction and controlling and improving the Contract Margin and cash related to contracts.Job Description
Roles and Responsibilities
Order transfer and review
Assume ownership of orders at order transfer by Production Sales Specialist (PSS) after review.
Define action plans to resolve outstanding issues at order transfer.
Report gross margin of orders booked. Responsible for leading and directing all customer project management.
Contract delivery & performance
Ensure delivery of customer contracts are compliant to the requirements of the contract (technical specification, scope and time of delivery) leading to full customer satisfaction and business objectives of gross margin, revenue recognition and cash are met.
Contract review and Risk & Opportunities Management
Perform project reviews and risks and opportunities management in line with business guidelines.
Monitor the budget and detect opportunities for raising claims in case customer deviates from contract terms & specification.
Customer satisfaction
Address customer responses on priority to ensure customer’s satisfaction and confidence towards the organization. Co-ordinate efforts with customer care to ensure timely resolution of warranty issues.
Ensure proper dialogue for resolution of disputes (delays, cancellation, change in scope)
Ensure adequate planning and productive time for customer during FAT visits.
Receivables management
Customer invoicing in line with contractual milestones.
Cash-in improvement.
Follow-up and reduction of overdues in line with business objectives
E&C Co-ordination
Provide forecast to the E&C team for planning resources (monthly update on contracts requiring E&C) Invoicing
of E&C services.
Required Qualifications
Master's degree from an accredited university or college or a bachelor's degree with a minimum of 6 years leadership experience in Project Management in a manufacturing environment.
Desired Characteristics
Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems, ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.
What We Do
GE Vernova is a planned purpose-built company on a mission to electrify the planet while simultaneously working to decarbonize it.
If we want our energy future to be different…we must be different.
Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.
GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life.
Together, we have The Energy to Change the World.
Why Work With Us
Join our team, to evolve and grow, surrounded by some of the brightest minds in the industry who help you get better every day. You’ll get the chance to rewrite the rules, work on cutting-edge technology, and be part of a global team for positive change.
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