At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description Responsible for leading cross-functional, end-to-end programs involving network infrastructure, technical platforms, system enhancements, and operations readiness. The role combines program leadership, technical depth, system integration understanding, and operational excellence to ensure successful delivery of strategic initiatives.Works closely with Engineering, Network Operations, IT, Architecture, Cybersecurity, Vendor Partners, PMO, and Business Stakeholders to understand requirements, drive alignment, manage risks, and deliver measurable outcomes.Project/ Program Definition & Scoping
Lead discovery sessions to clarify business goals, technical requirements, and integration dependencies.
Convert ambiguous problem statements into structured program scope, objectives, success metrics, and acceptance criteria.
Evaluate feasibility, resource needs, timelines, and technical constraints.
Understand network and system architecture, protocols, and technical components
Identify upstream/downstream impacts, integration points, and operational dependencies.
Ensure alignment with enterprise architecture and network technology strategy.
Collaborate with Engineering, Network Operations, IT, Architecture, and CX teams for cross-functional agreement.
Document and socialize Program Charters, High-Level Designs, and Requirements Specifications.
Build and manage integrated program plans across design, development, testing, deployment, and operations readiness.
Facilitate technical working groups, daily syncs, sponsor updates, and risk reviews.
Ensure all workstreams meet milestones and maintain alignment with the critical path.
Identify potential blockers early through program monitoring and technical deep dives.
Drive mitigation plans and decision-making with relevant owners.
Enforce change control processes and maintain documentation of decision logs.
Oversee end-to-end readiness: technical build, migration plans, cutover, rollbacks, and site-level readiness (if applicable).
Manage go/no-go decision frameworks and operational handover criteria.
Validate performance through post-implementation reviews.
Ensure that Network Operations, Service Assurance, and Support Teams have updated SOPs, tools, training, and monitoring dashboards.
Drive RCA resolution, defect tracking, and stabilization efforts.
Track KPIs such as network performance, service availability, user experience improvement, cost efficiency, deployment time, and customer impact.
Validate benefits realization versus original business case.
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
Skills Required
- Experience leading cross-functional, end-to-end network infrastructure or technical platform programs
- Strong understanding of network and system architecture, protocols, and integration points
- Proven program governance skills including risk, issue, and change management
- Ability to coordinate and align Engineering, Network Operations, IT, Architecture, Cybersecurity, Vendors, PMO, and business stakeholders
- Experience managing deployments, cutovers, rollbacks, operational readiness, and post-implementation reviews
What We Do
Globe Telecom Inc is a leading Philippine digital solutions platform primarily focused on telecommunications. The company provides a comprehensive suite of products and services, including mobile, home broadband, corporate data, and fixed-line voice. In addition to connectivity, Globe focuses on venture capital, venture building, shared services, and digital marketing solutions to empower Filipinos with reliable communication and digital tools.
