Overview
In this position, you will use your consulting and project management skills to lead teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment. You will manage the scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions.
This team supports Defense customers. You will be part of a talented cross-functional team of dynamic and passionate professionals to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the work you do.
The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope, and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of approximately 1,000 talented business and technical professionals who strive every day to help our users be successful.
Esri has a Relocation Assistance Program and can provide support with relocating to the Charlotte, NC area for this position.
Responsibilities
- Manage complex technology projects and programs: Collaborate with Esri consultants to deliver high-quality solutions that align with project timelines, budget expectations, and customer objectives. Drive successful project outcomes by effectively managing and communicating scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions. While leading strategic engagements with key stakeholders on opportunity development, proposal development, and project execution, ensuring alignment with business objectives and managing expectations.
- Engage with our customers: Work with customers to understand the value of location within their workflows by creating outstanding proposals and winning work with strategic customers. The ideal candidate will have a strong geospatial background to enable walking clients through the process of spatial thinking.
- Develop and grow business: Lead business development by defining project and proposal strategies that further technology and implementation patterns with new and existing customers. Collaborate with a team of domain subject matter experts, software developers, and consultants that are dedicated to developing new business strategies and actively influencing strategic direction to supporting Defense customers and their mission critical systems and applications.
- Be a thought leader: Advise customers regarding innovative solutions using Esri technology and content to drive better decision-making. Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies.
Requirements
- 8+ years of experience in a similar position, supporting similar responsibilities
- Professional experience leading and managing IT based projects
- An understanding of Defense customer needs developed through experience supporting Defense and/or Intel customers
- Strong project management skills, with demonstrated ability to deliver complex projects on time and within budget
- Demonstrated ability to evaluate and translate customer's business goals, objectives, and strategies into technical plans and solutions
- Ability to clearly communicate technical ideas, whether to other technical peers, non-technical peers, or customers
- Proposal writing experience, including preparing executive summaries, solution definition, scope of services, staffing, and pricing
- Entrepreneurial attitude
- US citizenship and active TS Security Clearance with eligibility for SCI
- Bachelor's degree in Geographic Information Systems (GIS), Geography, or related technical field
Recommended Qualifications
- Experience with ArcGIS, location-based services, geo-enabled apps, spatial analysis, or similar geospatial technology
- Experience with current technology implementation patterns including service-oriented and cloud computing architecture
- Project Management Professional (PMP) certificate
- Experience with Agile methodology
- Master's degree in Geographic Information Systems (GIS), Geography, or related technical field
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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Skills Required
- 8+ years of project management experience
- Experience leading IT based projects
- Understanding of Defense customer needs
- Strong project management skills
- Ability to communicate technical ideas clearly
- Proposal writing experience
- US citizenship and active TS Security Clearance
- Bachelor's degree in GIS, Geography, or related field
Esri Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Esri and has not been reviewed or approved by Esri.
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Healthcare Strength — Feedback suggests health coverage is a standout, with full company-paid medical, dental, and vision premiums frequently cited as uncommon and valuable. Comprehensive options, including mental health support and FSAs, reinforce confidence in core healthcare benefits.
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Affordable Benefits — Feedback suggests employer-paid premiums lower out-of-pocket costs, which many view as a meaningful offset to lower cash pay in some roles. This affordability underpins satisfaction with total compensation even when salaries are seen as moderate relative to tech hubs.
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Retirement Support — Feedback suggests 401(k) matching and profit sharing are valued components that strengthen long-term financial security. These programs contribute to a perception of stability and a well-rounded total rewards package.
Esri Insights
What We Do
As a leading location intelligence platform provider (Forrester Wave 2020), Esri empowers leaders with innovative tools to help create sustainable prosperity. Esri's customers drive digital transformation by embracing the power of location. We pioneer problem solving with GIS to help you see what others can’t. We build ArcGIS, the world’s most powerful mapping & spatial analytics software. ArcGIS software and apps combine mapping and data analytics to deliver location intelligence and meet digital transformation needs for organizations of all sizes.
