Sr Program Manager

Posted 4 Days Ago
Be an Early Applicant
3 Locations
In-Office
112K-203K Annually
Senior level
Healthtech • Insurance
The Role
Lead end-to-end delivery of one or more complex, enterprise programs consisting of multiple projects. Own program strategy, budgets, schedules, scope, quality, risks, and dependencies; remove barriers, escalate issues, build consensus, and drive decisions. Coordinate resources, track milestones, and influence stakeholders across a matrix organization while applying software development lifecycle and delivery methodologies.
Summary Generated by Built In

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible managing one or more highly complex or enterprise-wide programs consisting of multiple projects; being accountable for end-to-end delivery of a complex program (could include multiple projects), including managing the cost / budget, schedule & dependencies, resources, scope, quality, and risk; developing the program strategy, supporting business case and various enterprise-wide high-level project plans; providing a strong blend of HR and business acumen to drive the design, development and implementation of strategic programs. Responsible for driving deliverables and activities by removing barriers, escalating risk/issues, building consensus, and driving decisions, as well as tracking key program milestones and recommending adjustments to program leadership and team.

Required Job Qualifications:
* Bachelor degree and 6 years of Health Care industry and/or IT work experience OR 10 years managing projects and some experience managing complex programs.
* In-depth knowledge of business area and/or industry/technology included in scope.
* Leadership experience in multi-discipline, high-performance work teams/groups.
* Ability to work both independently or in a team environment on multiple initiatives in a fast paced environment.
* Experience in developing and reviewing program/project budgets and cost/expense information.
* Experience delivering action plans to allocate resources across programs.
* Experience in negotiations and managing conflict; organizational / political savvy.
* Experience in facilitation skills, with strong verbal and written communication.
* Experience in project management lifecycle, project/program management, and portfolio management methodologies and tools.
* Good judgment and quick business decisions.
* Ability to influence (direct / indirect reports, project stakeholders, and leaders) and manage in a matrix organization
* Ability to handle ambiguity, with the agility and flexibility to adapt to constantly changing priorities
* Structured, organized and methodical in execution; takes ownership and accountability for outcomes, drives for results and drives certainty in delivery
* Develops trusted relationships and demonstrates deep Interpersonal skills
* Experience with the entire software development lifecycle from inception to development to testing to production deployment and maintenance; deep understanding of common software delivery models – OWF, Scrum, XP
* Knowledge of Clarity PPM system and expertise in Microsoft Suite, including Excel, PPT, Word, Project
* Regular in-person attendance at the designated facility of the job posting.
Preferred Job Qualifications:
* Extensive experience in project delivery and working in complex programs
* Consulting experience.
* Health Care or Insurance Industry experience.
* Previous Solution Delivery Methodology or CMMI experience.
* PMP Certification preferred.

This is a Flex (Hybrid) role: 3 days in office; 2 days work from home.

Sponsorship is not available.

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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$112,200.00 - $202,600.00

Exact compensation may vary based on skills, experience, and location.

Skills Required

  • Bachelor degree and 6 years of Health Care industry and/or IT work experience OR 10 years managing projects with some experience managing complex programs.
  • In-depth knowledge of the business area and/or industry/technology included in scope.
  • Leadership experience in multi-discipline, high-performance teams/groups.
  • Ability to work independently or in a team on multiple initiatives in a fast-paced environment.
  • Experience developing and reviewing program/project budgets and cost/expense information.
  • Experience delivering action plans to allocate resources across programs.
  • Experience in negotiations and managing conflict; organizational and political savvy.
  • Facilitation skills with strong verbal and written communication.
  • Experience with project management lifecycle, program/project management, and portfolio management methodologies and tools.
  • Ability to influence and manage in a matrix organization; sound judgment and quick business decisions.
  • Ability to handle ambiguity with agility and flexibility to adapt to changing priorities.
  • Structured, organized, methodical execution; accountability for outcomes and delivery.
  • Develops trusted relationships and demonstrates strong interpersonal skills.
  • Experience with the entire software development lifecycle and common delivery models (OWF, Scrum, XP).
  • Knowledge of Clarity PPM system and expertise in Microsoft Suite including Excel, PowerPoint, Word, and Project.
  • Regular in-person attendance at the designated facility (hybrid: 3 days in office, 2 remote).
  • Extensive experience in project delivery and working in complex programs.
  • Consulting experience.
  • Health Care or Insurance industry experience.
  • Previous Solution Delivery Methodology or CMMI experience.
  • PMP certification.

Health Care Service Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Health Care Service Corporation and has not been reviewed or approved by Health Care Service Corporation.

  • Retirement Support A pension plan alongside a matching 401(k) is offered, an uncommon combination in the private sector. This combination is described as a standout element that helps retain employees.
  • Healthcare Strength Healthcare options are broad, with multiple medical, dental, and vision choices, wellness incentives, and access to resources like on-site fitness centers and an EAP. These offerings add meaningful value beyond base pay.
  • Parental & Family Support Paid parental leave (up to six weeks at full pay after one year), adoption assistance, and mothers’ rooms are available. These supports reinforce family needs alongside work commitments.

Health Care Service Corporation Insights

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The Company
HQ: Chicago, IL
13,563 Employees

What We Do

Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.

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