Our Opportunity:
Chewy is looking for a top-tier Program Manager to drive and expand our data-driven Collaborative Planning, Forecasting, and Replenishment (CPFR) program, fostering strong partnerships with vendors and internal teams. This role will play a critical part in enhancing forecasting accuracy and tools, optimizing supply chain operations, and driving vendor collaboration at scale-all while using data and automation to create self-service solutions that empower teams to make smarter, faster decisions.
This is a highly collaborative, people-focused role that requires a blend of strong project management and data expertise to align customers and drive meaningful supply chain improvements. You will work cross-functionally with Supply Chain, Analytics, Merchandising, Transportation, Vendor Compliance, and Systems teams, leading discussions and developing data-driven processes. You'll demonstrate your data expertise to partner with Chewy's BIEs, ensuring the development of dashboards, insights, and self-service reporting tools that drive improvements in forecast alignment, production and stocking planning, defect reduction, and overall supply chain efficiency.
Do you love solving supply chain challenges and working with diverse teams to drive measurable impact? Are you passionate about building scalable, data-driven solutions, automating insights, and enabling self-service analytics to optimize inventory health and vendor collaboration? If you think strategically, implement with precision, and thrive in a data-driven environment, this is the opportunity for you!
What You'll Do
- Optimize, scale, and refine CPFR processes at Chewy by demonstrating data analytics, process improvement, and automation enhancements to improve efficiency in inventory forecasting, planning, and cross-functional collaboration!
- Develop and maintain project documentation (charters, scope documents, WBS, and partner communication plans) while managing timelines, dependencies, and results to keep projects on track and aligned with key achievements.
- Partner with vendor partners and Chewy collaborators to develop data-driven processes and insights, applying dashboards and analyzing key supply chain lifecycle stages to drive performance improvements.
- Drive process standardization by leading end-to-end process development, creating comprehensive project management documentation, and guiding leadership through structured, logical workflows to ensure clarity, consistency, and effective execution.
- Collaborate with Analytics, Data Science, and Supply Chain teams to enhance forecasting tools, engagement scorecards, and inventory strategies while improving in-stock rates, identifying trends, reducing defects, and optimizing overall inventory health.
- Standardize operational processes by establishing SOPs, governance models, and best practices to ensure consistency in vendor collaboration and replenishment planning.
- Develop scalable dashboards and reporting tools using SQL and Tableau to provide actionable insights for internal teams and vendors.
What You'll Need
- Bachelor's or Master's degree in Supply Chain, Logistics, Data Science, Engineering, Finance, or a related field!
- Must have experience running a CPFR program
- 5+ years of experience in supply chain, program or project management.
- Strong understanding of supply chain operations, including the flow of goods, key touchpoints, and dependencies across procurement, inventory management, fulfillment, and distribution.
- Proficiency in SQL, with the ability to perform data pulls, queries, and analysis to support decision-making and process improvements.
- Advanced MS Excel skills (Pivot Tables, Vlookup, Scorecards, Data Manipulation, Formulas etc.)
- Ability to lead cross-functional initiatives, influence partners, and drive measurable results in a fast-paced, data-driven environment.
- Strong communication and presentation skills, with experience engaging Team Members at all levels of an organization.
- Willingness to travel as needed
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Pay Range
$124,500-$199,000 USD
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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