Sr. Program Manager

Posted 2 Days Ago
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Hiring Remotely in Office, Machaze, Manica, MOZ
Remote
Senior level
Artificial Intelligence
The Role
Own end-to-end delivery of multilingual AI programs, managing enterprise client relationships, cross-functional global teams, vendors, risks, dependencies, and program reporting. Standardize processes, support language-data and localization workstreams, identify account expansion opportunities, mentor delivery teams, and ensure measurable business outcomes through effective financial and resource planning.
Summary Generated by Built In

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

Job Title: Sr. Program Manager, Multilingual AI
Location: Remote (Serbia)

About the Role
Centific is looking for a Sr. Program Manager to drive execution across multilingual AI initiatives — managing enterprise client accounts and coordinating cross-functional delivery for localization, language-data, and multilingual model workstreams.

What You'll Do

  • Own end-to-end program management for multilingual AI initiatives, from planning through delivery

  • Serve as the primary point of contact for enterprise accounts, managing relationships and ensuring delivery meets client expectations

  • Coordinate across engineering, linguistics/localization, and data operations teams to keep programs on schedule

  • Track and report on program health, risks, and dependencies to senior stakeholders and clients

  • Manage vendor/partner coordination for language-specific data and localization work

  • Drive process standardization across multilingual program workstreams

  • Identify opportunities to expand scope or deepen engagement within existing enterprise accounts

  • Manage and mentor a delivery team

  • Ensure program outcomes deliver measurable business value

What You'll Need

  • 5+ years of experience in localization, with direct experience managing enterprise accounts

  • Experience managing cross-functional, globally distributed teams

  • Strong client-facing and stakeholder management skills, with executive-level reporting experience

  • Familiarity with multilingual NLP, localization workflows, or language-data pipelines is a plus

  • Fluency in English required; additional language proficiency is a plus given the client-facing, multilingual nature of the role

  • Advanced communication, negotiation & reporting.

  • Strong Financial & resource planning

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Skills Required

  • 5+ years of experience in localization
  • Direct experience managing enterprise accounts
  • Experience managing cross-functional, globally distributed teams
  • Strong client-facing and stakeholder management skills
  • Executive-level reporting experience
  • Fluency in English
  • Advanced communication, negotiation, and reporting skills
  • Strong financial and resource planning skills
  • Familiarity with multilingual NLP, localization workflows, or language-data pipelines
  • Additional language proficiency

Centific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Centific and has not been reviewed or approved by Centific.

  • Healthcare Strength Feedback suggests core medical, dental, and vision coverage is comprehensive, with mental‑health support included. U.S. offerings also include HSA/FSA and are described as solid insurance options.
  • Flexible Benefits Feedback suggests flexible hours and work‑from‑anywhere options are widely promoted, with flexible PTO available in some contexts. Learning stipends and development programs add adaptable elements to the package.
  • Parental & Family Support Feedback suggests paid parental leave is explicitly available to all parents. This positions family leave as an accessible component of the overall package.

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The Company
HQ: Redmond, WA
2,900 Employees

What We Do

Zero distance innovation for GenAI creators and industries Expertly engineering platforms and curating multimodal, multilingual data, we empower the ‘Magnificent Seven’ and enterprise clients with safe, scalable AI deployment We a team of over 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We bring platforms, partners and 1.8 million vertical domain experts to create high-quality pre-trained datasets, fine-tuned industry-specific LLMs, and RAG pipelines supported by vector databases. These innovations can reduce GenAI costs by up to 80% and bring GenAI solutions to market 50% faster in 230 locales.

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