Sr Program Manager

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Primary Function of Position

The role will be an integral part of the Malaysia start up team. This individual will co-lead cross-functional and cross-business unit improvement initiatives focused on overseeing MSRB (Manufacturing Site Review Board) and Global Operations Space Planning. This person is responsible for facilitating alignment on the execution strategy particularly for site activation and decommission projects, coordinating and/or facilitating project assurance or after-action reviews (AARs) on site activations and decommissions or other projects as assigned, and managing site activation and/or decommission projects as assigned

Essential Job Duties 

Strategy alignment

• Facilitate strategy discussions to attain full alignment on plan of action for site activation or decommission projects with particular attention to transfer sequencing, operational and commercial constraints (such as inventory availability, regional requirements, contractual obligations) and regulatory and compliance requirements

• Support ongoing alignment between regulatory, master scheduling, engineering, and operations during quarterly SIOP cycles

Project management of manufacturing site activations & decommissions

• Coordinate site activation and decommission projects as assigned, maintaining effective collaboration with other PMOs supporting the project while identifying key milestones, managing timelines and risks, and resolving conflicts to drive towards successful outcomes

Project network support

• Maintain portfolio network plans as assigned, ensuring correct interproject dependencies are identified and reflected, and project portfolio impact classifications are correct

• Support or may facilitate after action reviews (AAR) with project leaders and teams to capture lessons learned and best practices, feeding this back into MSRB processes, tools, and templates

• Perform project assurance activities for projects on MSRB portfolio network plans, or as assigned, to identify and support risk mitigation and issue resolution

• Support continuous improvement of MSRB processes and project management tools, manage metrics

• Other duties as assigned

Required Skills and Experience

• Excellent communication and interpersonal skills and a demonstrated collaborative nature to identify the most effective solutions

• Proven ability to build adequate breadth of knowledge outside area of expertise to support good decision-making

• Strong organizational skills including attention to detail and multitasking skills

• Ability to manage complex projects and initiatives

• Project management skills – good understanding of project management principles, methodologies and tools including the development and maintenance of project schedules and other key project documentation

• Solid technical background, with understanding or hands-on experience in manufacturing operations, engineering or related function supporting an operation

• Adaptable to changing priorities and business needs

• Ability to build relationships with stakeholders at all levels

• Ability to manage multiple projects simultaneously

Required Education and Training 

• Minimum Bachelor’s degree in engineering, or similar, or an equivalent blend of work and certification experience required.

• Excellent project management skills required. PMP certification preferred.

• Intermediate user of Microsoft Visio, PowerPoint, Project, Excel, or similar required

Preferred Skills and Experience 

• Familiarity with ISO13485:2016 and MDSAP.

• Six Sigma training

• Experience in medical device industry and/or another heavily regulated industry

• Experience navigating the regulatory landscape with regards to medical device manufacturing

• Project Management Professional (PMP) or other similar certification

• Past experience leading or participating in a building or site activation

• Past experience leading or participating as a core team member on a product transfer between sites

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.