Sr. Program Manager - Ops (Hybrid, NY)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We work on large scale distributed systems, processing over 1 trillion events a day with a petabyte of RAM deployed in our Cassandra clusters - and this traffic is growing daily. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to developing and shaping our cybersecurity platform. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
As a Senior Program Manager - Operations at CrowdStrike, you will play a critical role in optimizing and scaling operations within our Product and Engineering organization. You'll partner with global teams across various timezones and leadership to manage complex dependencies, improve communication channels, and oversee high-impact projects. This role requires exceptional stakeholder management, a passion for communication excellence, and the ability to thrive in a fast-paced, dynamic environment.
Must live in NY or able to commute to NY
What You'll Do:

• Communication Management
  
  • Manage communication needs for the Product ARR Groups, identifying gaps and implementing solutions.
  • Develop and maintain newsletters, QBR decks, and weekly updates that focus on actionable outcomes.
  • Ensure clear and consistent communication across global teams.

• Tactical Planning
  
  • Plan and organize cross-team events, including town halls and data collection for the Annual Operating Plan (AOP).
  • Align organizational goals with team-level objectives using frameworks like OKRs.
  • Gather and analyze employ feedback to address key issues

• Cross-Functional Collaboration
  
  • Drive initiatives to improve collaboration across Product and Engineering leadership.
  • Support projects that foster alignment and action on operational goals such as cost-of-goods-sold (COGS).

• Project Management
  
  • Oversee critical non-engineering global projects, create frameworks for successful execution, and monitor progress.
  • Partner with program managers to consolidate and present data for decision-making

• Data-Driven Decision Support
  
  • Leverage analytics to assist leadership in making data-informed decisions.
  • Provide visibility into resource management, recruitment processes, and performance metrics.
  • Focus on developing measurable outcomes through data analysis and process improvement.

What You'll Need:

• Bachelor's degree in Business Administration, Communications, Finance, Business Analytics or a related field,
• 8+ years of overall experience, including 4+ years in program/project management
• Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment.
• Ability to work effectively and communicate with leadership at all levels.
• Strong analytical skills with the ability to analyze data to drive decision-making.
• Exceptional written and verbal communication skills.
• Adept at managing cross-functional teams and fostering collaboration across various timezones.
• Familiarity with tools like Google Drive, Jira, Confluence, Tableau, and Coupa.

#LI-IL1
#LI-DG1
#LI-Remote
#HTF
Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
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Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $115,000 - $185,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.