As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
- Lead the design and execution of core global trade compliance programs, including trade agreements, country of origin determination, customs valuation, duty mitigation strategies, supply chain security, and ADD/CVD obligations.
- Design, maintain, and evolve global trade compliance policies, procedures, and work instructions to reflect regulatory changes and align with Ciena’s operating model.
- Build and deploy enterprise-wide training programs that embed trade compliance awareness and adapt to evolving global regulatory requirements.
- Lead cross-functional programs in partnership with Global Trade, Legal, Supply Chain, Finance, and other stakeholders to advance Ciena’s global trade strategy.
- Drive program and project management initiatives that enable consistency, scalability, and governance across global trade compliance processes.
- Partner with IT and Global Trade stakeholders to enhance import/export data flows, automation, and trade compliance systems.
- Drive continuous improvement through KPIs, internal risk assessments, and corrective action plans that strengthen compliance controls and operational efficiency.
- Education: Bachelor’s degree in international trade, supply chain, business, law, or a related field.
- Experience: 10+ years of experience managing global or multi-regional trade compliance programs, including direct responsibility for import and export operations and trade risk mitigation.
- Knowledge and application of global trade regulations, including product classification (HTS, ECCN), customs valuation, country of origin determination, trade agreements, and export controls such as EAR and sanctions.
- Proven delivery of complex, cross-functional projects that integrate regulatory requirements into business processes and deliver scalable compliance solutions.
- Demonstrated application of project management methodologies to plan, coordinate, and execute global compliance initiatives.
- Experience deploying technology-enabled automation and process improvements within trade compliance systems.
- Experience using global trade compliance platforms such as Oracle GTM, SAP GTS, or similar systems.
- Demonstrated ability to communicate regulatory requirements, program milestones, and governance frameworks to diverse stakeholder groups.
- Ability to adapt compliance programs to evolving regulatory requirements, supply chain models, and business needs.
- Certifications: Licensed Customs Broker, Certified Export Specialist, or equivalent international trade certification.
- Experience with supply chain security programs such as C-TPAT or AEO.
- Background in trade cost optimization strategies and duty mitigation.
- Analytical experience conducting risk assessments, defining KPIs, and applying process improvement methodologies.
- Experience leading and coordinating responses to customs audits, inquiries, or compliance investigations.
- Familiarity with telecommunications or high-technology industry environments.
The annual pay range for this position in Canada is CAD $92,400 - $130,000
The annual pay range for this position in US is USD $103,200 - $150,000
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Bachelor's degree in international trade, supply chain, business, law, or a related field
- 10+ years of experience managing global or multi-regional trade compliance programs
- Knowledge of global trade regulations including product classification and customs valuation
- Proven delivery of complex, cross-functional projects
- Demonstrated application of project management methodologies
- Experience with technology-enabled automation in trade compliance systems
- Experience using global trade compliance platforms such as Oracle GTM or SAP GTS
- Ability to communicate regulatory requirements to diverse stakeholders
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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