Role Overview:
We are seeking a skilled Sr. Production Support Engineer to join our dynamic Engineering team. The ideal candidate will take ownership of debugging day-to-day issues, identifying root causes, improving broken processes, and ensuring the smooth operation of our systems. You will work closely with cross-functional teams to analyze, debug, and enhance system performance, contributing to a more efficient and reliable infrastructure.
Incident Debugging and Resolution:
Investigate and resolve daily production issues, minimizing downtime and ensuring stability.
Perform root cause analysis and implement solutions to prevent recurring issues.
Data Analysis and Query Writing:
Write and optimize custom queries for MySQL, Postgres, MongoDB, Redshift, or other data systems to debug processes and verify data integrity.
Analyze system and application logs to identify bottlenecks or failures.
Scripting and Automation:
Develop and maintain custom Python scripts for data exports, data transformation, and debugging.
Create automated solutions to address inefficiencies in broken processes.
Process Improvement:
Collaborate with engineering and operations teams to enhance system performance and reliability.
Proactively identify and implement process improvements to optimize workflows.
Collaboration:
Act as the first point of contact for production issues, working closely with developers, QA teams, and other stakeholders.
Document findings, resolutions, and best practices to build a knowledge base.
Experience: 3–5 years of hands-on experience in debugging, Python scripting, and production support in a technical environment.
Technical Proficiency:
Strong experience with Python for scripting and automation with Pandas.
Proficient in writing and optimizing queries for MySQL, Postgres, MongoDB, Redshift, or similar databases.
Familiarity with ETL pipelines, APIs, or data integration tools is a plus.
Problem-Solving: Exceptional analytical and troubleshooting skills to quickly diagnose and resolve production issues.
Process Improvement: Ability to identify inefficiencies and implement practical solutions to enhance system reliability and workflows.
Communication: Excellent verbal and written communication skills for cross-functional collaboration and documentation.
Exposure to tools like Airflow, Pandas, or NumPy for data manipulation and debugging.
Familiarity with production monitoring tools like New Relic or Datadog.
Experience with cloud platforms such as AWS, GCP, or Azure.
Basic knowledge of CI/CD pipelines for deployment support.
Location: Mumbai - BKC
Skills Required
- 3–5 years of hands-on experience in debugging, Python scripting, and production support in a technical environment
- Strong experience with Python for scripting and automation with Pandas
- Proficiency writing and optimizing queries for MySQL, PostgreSQL, MongoDB, Amazon Redshift, or similar databases
- Exceptional analytical and troubleshooting skills to diagnose and resolve production issues
- Ability to identify inefficiencies and implement solutions improving system reliability and workflows
- Excellent verbal and written communication skills for collaboration and documentation
- Familiarity with ETL pipelines, APIs, or data integration tools
- Exposure to Airflow, Pandas, or NumPy for data manipulation and debugging
- Familiarity with New Relic or Datadog production monitoring tools
- Experience with AWS, GCP, or Azure
- Basic knowledge of CI/CD pipelines for deployment support
What We Do
Yubi is the world's first possibility platform powering the discovery, investment, fulfilment of credit. We are re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. Yubi stands for ubiquitous, being present wherever our customers need us. From being a disruptor in India’s debt market to marching towards global corporate markets, we will unlock greatness together. We are on a mission to deepen and power the $120 Trillion global enterprise debt market which would unlock a GDP multiplier and thus, create massive economic value. The Yubi product suite is leading the empowerment of small, medium, and large enterprises on one side, and growing a healthy loan book for the larger Banking ecosystem on the other. As a debt platform for enterprises, lenders and investors, we offer the most comprehensive bouquet of debt products. Our suite of product offerings ensures that as a participant in the debt market - you find just what you are looking for! We believe that access to prudent finance is the right of all global citizens and that is what drives all of us here at Yubi. The future of finance starts here, propelled by technology, transparency, and mutual trust.
