WebMD and its affiliates is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Senior Product Designer
A bit about us:
PulsePoint is a leading technology company that uses real-world data in real-time to optimize campaign performance and revolutionize health decision-making. Leveraging proprietary datasets and methodology, PulsePoint targets healthcare professionals and patients with an unprecedented level of accuracy—delivering unparalleled results to the clients we serve. The company is now a part of Internet Brands, a KKR portfolio company and owner of WebMD Health Corp.
We're hiring a self-driven, technically fluent Senior UX Designer who’s comfortable working with stakeholders, product leadership and high-stakes clients to build and ship polished B2B SaaS experiences.
Key Responsibilities
Collaborate with product leadership and key clients to develop short- and long-term product vision, translate strategy into product concepts, and present them to stakeholders.
Design and optimize user journeys across the product suite; integrate new features into workflows to meet business goals and elevate the overall experience.
Use LLMs and AI-assisted tools (e.g., Claude Code, Cursor, Codex) to rapidly build functional, interactive prototypes that go beyond linked mockups to demonstrate real behavior and interaction patterns.
Think thoroughly about both macro interactions (end-to-end flows, information architecture, cross-product coherence) and micro interactions (transitions, feedback states, edge cases, loading patterns).
Make and articulate decisions on balancing user needs with business needs. Rationalize and defend these decisions.
Lead user research and translate insights into actionable design strategies.
Own UX-related features end to end: define requirements with clients and stakeholders, write user stories, work with Engineering and QA to ensure seamless delivery, participate in UAT and go-to-market activities.
Define, track, and analyze KPIs that reflect the success of designed and delivered features from the UX standpoint.
Qualifications
5-8+ years of experience as a Product Designer or UX Designer.
Proficiency with Figma and strong technical knowledge of modern front-end technologies (HTML, CSS, JavaScript/React or similar).
Demonstrated experience using LLMs or AI-assisted tools to build interactive prototypes or working front-end artifacts.
Experience as an in-house designer at a product-based company.
Minimum 2 years designing B2B web-based SaaS products.
Exceptional eye for detail in both visual and interaction design.
Self-directed work style. Proactively identifies problems and drives work forward without waiting to be directed.
Strong collaborator: takes feedback seriously, iterates constructively rather than defending initial solutions by default.
Willingness and ability to work 9am-6pm ET U.S. hours. You can work remotely.
Required: Portfolio of end-to-end design projects (ideation through delivery) with relevant UX case studies for B2B web-based SaaS products you’ve designed. Please include a link in your resume.
Location:
This will be a long-term contractor role
We are not hiring FTEs in the U.S. for this role
Selection Process (may be subject to change):
Submit application and include your portfolio on your resume; please also include a set of final development-ready mock-ups for one of your web-based B2B SaaS projects, 5-15 images (different screens of the workflow, or different states of the same screen), as 100% scale png images that you can share with us
Initial phone screen (30 mins)
Hiring manager call (45 mins)
Team interview with UX team and Product (2 x 30 mins)
Design project
Final round with CTO + CPO (30 mins each)
Reference checks (2-3 references)
Skills Required
- 5-8+ years of experience as a Product Designer or UX Designer
- Proficiency with Figma
- Strong technical knowledge of modern front-end technologies, including HTML, CSS, and JavaScript/React or similar
- Demonstrated experience using LLMs or AI-assisted tools to build interactive prototypes or working front-end artifacts
- Experience as an in-house designer at a product-based company
- At least 2 years designing B2B web-based SaaS products
- Exceptional visual and interaction design skills
- Self-directed work style with the ability to proactively identify problems and drive work forward
- Strong collaboration skills and willingness to iterate constructively based on feedback
- Ability and willingness to work 9am-6pm U.S. Eastern Time
- Portfolio of end-to-end design projects with relevant B2B web-based SaaS UX case studies
What We Do
Our Company: WebMD is a leading provider of health information services to consumers, physicians, healthcare professionals, employers and health plans. Our Business: WebMD is the leading provider of health information and services to consumers and healthcare professionals. The online healthcare information, decision-support applications and communications services that we provide: help consumers take an active role in managing their health by providing objective healthcare information and lifestyle information. make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers. enable employers and health plans to provide their employees and plan members with access to personalized heath and benefit information and decision support technology that helps them make informed benefit, provider and treatment choices.
