Sr Product Owner - Digital Purchase Experience

      

The Sr. Product Owner works with the Digital Purchases product within the Digital Acquisition Product group to design seamless and effective experiences that drive conversion from prospects to clients. They manage and own the product backlog including prioritization of stories and making implementation decisions to meet customer needs specific to digital purchasing journeys. Given their advanced experience, the Sr. Product Owner manages complex digital products with broad scope and significant business impact.

The Sr. Product Owner role is highly collaborative, working closely with key partners across the Digital Advisor Experience, Operations, and other cross-functional groups. They are responsible for articulating, translating, and executing the Product Manager’s long-term strategy and vision for digital purchases through actionable strategies and solutions that achieve critical business outcomes. This requires strong alignment and regular, transparent communication to ensure both roles deliver on shared goals.

         

          

DUTIES & RESPONSIBILITIES: 

• Works as a key team member on a cross functional team, responsible for continuous delivery of value to the customer through compelling and empowering customer experiences
• Collaborate with Product Manager and stakeholders to ensure work prioritization is aligned with Thrivent’s priorities and overall product roadmap as well as to provide product development feedback and direction. Leans into the work of developing and socializing the product strategy with senior leaders across the company
• Continuously innovates and evolves the product in alignment with strategic priorities. Is responsible for creating, maintaining, and evolving the product roadmap
• Maintain and refine product backlog:  Create user stories and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy
• Ensure stories clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product.  Is available for consultation during agile team planning and grooming sessions as needed. Coaches team members on effective product management and agile techniques to help mature the abilities of the entire team
• Facilitates efforts across other product teams to align product roadmaps and sprint plans, in an effort to focus on delivering the maximum business value to the organization
• As a functional leader of an agile  team, ensures the team is aligned around similar goals and objectives and attending all team meetings
• Engages with customers and users on a regular basis to uncover implicit and explicit needs
• Develop and track key value drivers that measure effectiveness of product discovery and overall product performance, and communicate these to stakeholders and business leaders on a regular basis
• Foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles.
• Inspire others to achieve challenging goals and high standards of performance while committing to the organization’s direction (Product/Agile/DevOps)
• Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.  Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients  

No direct personnel supervisory responsibility, however, supervises large complex product teams with cross-functional team members.

QUALIFICATIONS & SKILLS:  

 Required:

• Bachelor's degree or equivalent work experience
• 5-7 years relevant business experience
• Understand fundamentals of iterative development, software development process and procedures
• Expertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design
• High level of organization and attention to detail
•   Passion and understanding of new technology and trends
• Excellent communication, collaboration, and influence skills among all organizational levels; strong facilitation and executive communications skills

 Preferred: 

• Certified Product Owner or similar certification
• Proven success developing business cases, roadmaps, product execution strategies for complex or large-scope products
• Ability to prioritize work against enterprise, division, and product strategies. Can effectively communicate rationale and impact for prioritization choices
• Expert in defining high-quality business requirements and proficient in Agile story writing
• Expertise with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle
• Strong leadership skills to coordinate and motivate product teams, even outside direct reporting relationships
• Demonstrated experience with user interface design and best practices for usability
• Experience working in large, complex organizational initiatives
• Advanced skills in MS Office Suite with particular emphasis on Excel and PowerPoint

              

Pay Transparency

 

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $130,210.00 - $176,167.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

 

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

 

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

 

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.