Sr. Product Owner - Workday

Posted 2 Days Ago
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Somerset, NJ, USA
In-Office
130K-170K Annually
Senior level
Information Technology • Software
The Role
Owns the strategy, roadmap, backlog, configuration, governance, testing, and delivery outcomes for Workday capabilities across enterprise functions. Partners with HR, Finance, Payroll, IT, Security, Compliance, and vendors to translate business needs into scalable solutions. Leads Agile delivery, requirements analysis, integrations, reporting, security, release management, stakeholder alignment, continuous improvement, and adoption efforts while ensuring data quality, controls, compliance, and operational supportability.
Summary Generated by Built In
About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

  • Continuous professional growth and leadership opportunities.

  • Health, wellness, and financial benefits to offer peace of mind to you and your family.

  • World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Senior Product Owner - Workday is responsible for defining and executing the strategy, roadmap, backlog, and delivery outcomes for Workday capabilities that support multiple business functions, enterprise integrations, and downstream business processes. This role partners with HR, Finance, Payroll, IT, Security, Enterprise Architecture, Data & Analytics, and external vendors to translate business needs into scalable Workday solutions while balancing compliance, operational continuity, user adoption, and measurable business value.
This position is required to report to the Somerset, NJ location on a hybrid basis.

Role Description

  • Define, communicate, and execute the product vision and roadmap for Workday capabilities, aligning platform investments with enterprise strategy, operational goals, compliance requirements, user experience, and stakeholder value.

  • Own and prioritize the Workday product backlog, including epics, features, user stories, defects, technical enablers, and enhancement requests while balancing business value, risk, regulatory requirements, technical dependencies, and operational needs.

  • Partner with HR, Finance, Payroll, Procurement, Accounting, IT, Security, Enterprise Architecture, Data & Analytics, and external vendors to gather requirements, validate priorities, resolve issues, and deliver scalable, business-driven solutions.

  • Translate business processes, policies, compliance requirements, and operational needs into product requirements, user stories, acceptance criteria, process flows, reporting specifications, integration requirements, test scenarios, and release plans.

  • Lead the design, configuration, enhancement, and governance of Workday business processes, security, reporting, integrations, and platform capabilities, ensuring solutions are scalable, secure, auditable, maintainable, and aligned with enterprise standards.

  • Manage Agile delivery processes, including backlog refinement, sprint planning, release planning, stakeholder alignment, Scrum ceremonies, and continuous improvement initiatives.

  • Collaborate with functional, technical, integration, reporting, security, testing, and change management teams to remove delivery obstacles, mitigate risks, clarify requirements, and communicate progress, dependencies, scope decisions, and release readiness.

  • Conduct business analysis and impact assessments for proposed changes, evaluating implications for data integrity, effective dating, employee lifecycle processes, financial controls, accounting structures, reporting, integrations, security, payroll, and downstream systems.

  • Lead and support testing activities, including functional, regression, integration, end-to-end, user acceptance, and production validation testing to ensure delivered solutions meet business and quality expectations.

  • Drive continuous improvement by analyzing support trends, production incidents, audit findings, adoption feedback, process inefficiencies, and Workday release opportunities to identify enhancements, automation opportunities, and roadmap priorities.

  • Partner with Finance, IT, Security, and Compliance teams to ensure effective governance, data quality, segregation of duties, internal controls, risk management, and long-term operational supportability across the Workday ecosystem.

Behaviors and Competencies

  • Analytical Thinking: Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably.

  • Business Acumen: Can evaluate market trends and competitive landscape to identify opportunities and risks.

  • Collaboration: Can proactively seek out diverse perspectives, facilitate open communication among team members, and drive toward consensus and action.

  • Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.

  • Data Analysis: Can apply complex analytical methods and algorithms for predictive modeling and can interpret and communicate the results effectively.

  • Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.

  • Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas.

  • Follow-Through: Can independently track progress, make necessary adjustments, and ensure the successful completion of complex projects.

  • Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.

  • Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.

Skill Level Requirements
  • Product ownership and product management expertise with the ability to develop and execute strategic roadmaps, manage backlogs, and prioritize competing business needs.

  • Strong analytical thinking skills with the ability to synthesize complex Workday processes, reporting, integrations, security, and stakeholder requirements into actionable recommendations.

  • Knowledge of Workday business process configuration, including approvals, notifications, condition rules, validations, effective dating, and operational impacts.

  • Understanding of Workday reporting and analytics, including custom reports, calculated fields, dashboards, data definitions, and operational reporting requirements.

  • Knowledge of Workday integrations, including API-driven and file-based integration concepts, data dependencies, monitoring, reconciliation, and error resolution considerations.

  • Understanding of Workday security architecture, including role-based security, business process security, domain security, and access governance.

  • Experience supporting Agile software development and delivery methodologies, including sprint planning, backlog refinement, release planning, and stakeholder alignment.

  • Strong business analysis skills, including requirements gathering, process mapping, user story development, acceptance criteria creation, and testing coordination.

  • Excellent collaboration, communication, organizational, and stakeholder management skills.

  • Ability to analyze operational data, adoption metrics, support trends, defect patterns, and reporting outputs to support prioritization and continuous improvement efforts.

  • Strong problem-solving and change leadership capabilities with a focus on balancing quality, risk, speed, and business value.

  • Ability to create business documentation, user stories, acceptance criteria, job aids, release notes, and executive-level communications.

Other Requirements
  • Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent relevant work experience required.

  • 3-5 years of experience in a Product Owner, Business Systems, Business Analyst, or Enterprise Application Delivery role required.

  • 3-5 years of experience supporting Agile software development or Agile delivery methodologies required.

  • Ability to travel up to 10%.

Preferred
  • Hands-on experience supporting Workday HCM and/or Workday ERP capabilities.

  • Experience partnering with HR, Finance, Payroll, Procurement, IT, Security, Compliance, and vendor teams.

  • Experience with Workday releases, regression testing, user acceptance testing (UAT), stakeholder demonstrations, production validation, and hypercare support.

  • Experience with requirements management tools, work management platforms, documentation repositories, and collaboration tools.

  • Workday release management experience, including feature analysis, impact assessment, regression test planning, stakeholder communications, enablement, and adoption tracking.

  • Experience translating complex Workday system functionality into business documentation, user stories, acceptance criteria, job aids, release notes, and executive-ready status updates.

The estimated annual pay range for this position is $130,000 - $170,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status 

Skills Required

  • Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent relevant work experience
  • 3-5 years of experience in a Product Owner, Business Systems, Business Analyst, or Enterprise Application Delivery role
  • 3-5 years of experience supporting Agile software development or Agile delivery methodologies
  • Product ownership and product management expertise, including strategic roadmaps, backlog management, and prioritization
  • Knowledge of Workday business process configuration, including approvals, notifications, condition rules, validations, and effective dating
  • Understanding of Workday reporting and analytics, including custom reports, calculated fields, dashboards, and data definitions
  • Knowledge of Workday integrations, including API-driven and file-based integration concepts, monitoring, reconciliation, and error resolution
  • Understanding of Workday security architecture, including role-based, business process, and domain security
  • Strong business analysis skills, including requirements gathering, process mapping, user stories, acceptance criteria, and testing coordination
  • Excellent collaboration, communication, organizational, and stakeholder management skills
  • Ability to analyze operational data, adoption metrics, support trends, defect patterns, and reporting outputs
  • Strong problem-solving and change leadership capabilities
  • Ability to create business documentation, job aids, release notes, and executive-level communications
  • Ability to travel up to 10%
  • Hands-on experience supporting Workday HCM and/or Workday ERP capabilities
  • Experience with Workday releases, regression testing, user acceptance testing, production validation, and hypercare support
  • Experience with requirements management tools, work management platforms, documentation repositories, and collaboration tools
  • Workday release management experience, including impact assessment, regression planning, stakeholder communications, enablement, and adoption tracking

SHI International Corp. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SHI International Corp. and has not been reviewed or approved by SHI International Corp..

  • Healthcare Strength Feedback suggests the medical, dental, vision, and pharmacy offerings are comprehensive, with multiple plan options, telemedicine access, and solid ancillary coverage.
  • Wellbeing & Lifestyle Benefits Feedback suggests onsite fitness centers, wellness programs that can reduce premiums, and discounts/purchase programs provide meaningful lifestyle support.
  • Strong & Reliable Incentives Feedback suggests commission structures in sales and premium totals in certain technical presales roles create notable upside potential for strong performers.

SHI International Corp. Insights

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The Company
HQ: Somerset, NJ
7,309 Employees

What We Do

Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.

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