The Role
The Senior Product Operations Specialist will support management platforms, optimize operations, coordinate communication, and manage data reporting.
Summary Generated by Built In
PalmPay is a leading pan-African fintech company operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania. We are on a mission to simplify financial services and empower businesses and individuals through innovative digital payment solutions. As we continue to expand, we are looking for a highly skilled and proactive Senior Product Operations Specialist to join our dynamic team.
Main Responsibilities
Main Responsibilities
- Provide operational and system support for company management platforms, including onboarding and offboarding of BD personnel and system account setup.
- Serve as a liaison with Head Office, coordinating communications and delivering product training and updates to regional teams — strong communication and presentation skills are essential.
- Continuously optimize operational frameworks based on sales team needs to boost overall performance and efficiency.
- Manage daily spreadsheets, reports, and personnel rosters — advanced spreadsheet skills are required.
- Perform additional tasks as assigned by the departmental head.
- Bachelor’s degree or higher in Business, Operations, or a related field
- Minimum of 5 years’ experience in Sales Operations or Product Operations
- Strong communication and coordination abilities across teams and departments
- Exceptional data processing and spreadsheet management proficiency (Excel / Google Sheets)
- Detail-oriented, proactive, and able to operate effectively in a fast-paced environment
Top Skills
Excel
Google Sheets
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The Company
What We Do
PalmPay is building the financial superapp for Africa
