Sr. Product Manager

Posted 10 Days Ago
Easy Apply
Austin, TX
Hybrid
137K-189K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
Hybrid Observability powered by AI
The Role
The Senior Product Manager will develop and execute the hybrid observability strategy, collaborate with engineering and other teams, and engage customers to inform product roadmaps and growth strategies.
Summary Generated by Built In

About Us:  

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! 

LogicMonitor is looking for a talented and experienced Senior Product Manager to shape and deliver a core area of LogicMonitor’s hybrid observability platform. You will develop a deep understanding of customer operational challenges, evolving infrastructure architectures, and competitive dynamics, translating those insights into a clear prioritized roadmap.

You will collaborate closely with Engineering, Product Marketing, Sales, Customer Success, Design, and other Product Managers to deliver differentiated hybrid monitoring capabilities that drive adoption, retention, and expansion.

Here's a closer look at this key role:

Hybrid Observability Strategy & Execution
  • Establish roadmap and drive execution of hybrid monitoring and observability, spanning:
    • On-prem infrastructure (servers, networks, storage, virtualization)
    • Cloud platforms (AWS, Azure, GCP, OCI)
    • Kubernetes and containerized environments
  • Define how hybrid coverage works together, including correlation, topology, alerting, workflows, and cross-environment insights.
  • Balance near-term customer needs with long-term platform strategy.
Customer & Market Insight
  • Develop a deep understanding of customer environments and operational models across hybrid and traditional architectures.
  • Engage directly with customers to validate use cases, uncover pain points, and inform prioritization.
  • Track competitive trends and differentiation in the hybrid observability market.
Delivery & Cross-Functional Leadership
  • Partner closely with engineering to deliver scalable, reliable hybrid monitoring solutions.
  • Drive roadmap transparency and alignment across product, engineering, and go-to-market teams.
  • Lead cross-functional execution without authority, ensuring alignment on priorities, scope, and outcomes.
Go-To-Market & Growth
  • Partner with Product Marketing, Sales, and Customer Success on launches, positioning, and enablement.
  • Support go-to-market programs that drive adoption, utilization, and expansion of hybrid observability capabilities.
  • Act as a subject matter expert for hybrid, cloud, and Kubernetes monitoring in internal and external discussions.
Metrics & Operational Excellence
  • Define and track KPIs for your product area, including adoption, usage, reliability, and customer impact.
  • Ensure alerting and workflows scale effectively across heterogeneous environments.
  • Contribute to improving product management practices and standards across LogicMonitor.
What You'll Need:
  • Develop a comprehensive understanding of the LogicMonitor product suite, including the ability to demo functionality beyond your direct area of ownership.
  • Serve as the subject matter expert and go-to resource for your dedicated product focus areas, providing deep insights and guidance.
  • Own and maintain the product roadmap for your area, ensuring transparency by updating and communicating it across the company.
  • Define, evaluate, and track key performance indicators (KPIs) to measure the success of your product areas.
  • Formulate and articulate a clear vision for your area by leveraging competitive intelligence, key business drivers, and industry trends.
  • Communicate execution plans and progress effectively to all stakeholders, fostering alignment and collaboration.
  • Drive cross-functional teams to deliver roadmap goals, influencing outcomes without direct authority.
  • Establish and refine policies and procedures to help the Product Team at LogicMonitor set a new standard of excellence.

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 03/30/26

LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work Authorization:
At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

Notice Regarding Use of AI in Hiring

We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at [email protected]

By submitting your application, you acknowledge this notice.

#LI-JP1 #LI-Hybrid #BI-Hybrid

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. 

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page.

The Base Salary range for this role is:
$136,500$189,420 USD

                                               

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

Top Skills

AI
AWS
Azure
Cloud Platforms
Containerized Environments
GCP
Hybrid Monitoring
Kubernetes
Oci

What the Team is Saying

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The Company
HQ: Santa Barbara, CA
1,100 Employees
Year Founded: 2007

What We Do

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. For more information, visit www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.

Why Work With Us

We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.

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LogicMonitor Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

Typical time on-site: Flexible
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HQSanta Barbara, CA
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Austin, TX
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Sydney, Australia
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