Sr. Product Manager (12 Month Contract)

About You

• Strong ability to solve problems, make decisions, and complete trade-off analysis to stay on track toward business deliverable commitments.
• Strong interpersonal skills with the ability to collaborate, motivate and negotiate with various teams and stakeholders.
• Extremely strategic, comfortable with long-term planning, short-term tactical decisions, and making trade-offs.
• Experience working with analytical tools such as Google Analytics and Amplitude, and A/B testing tools.
• Ability to juggle conflicting priorities while completing projects successfully.
• Outstanding verbal and written communication skillsComfortable with Confluence and JIRA

The Opportunity

• Develop/maintain the product roadmap for the Knix e-commerce sites, designing customer-centric capabilities that support the organization’s business strategies and operational dependencies.
• Lead discussions with cross-functional teams and stakeholders to understand business goals and user needs, build business cases and support the roll-out of new capabilities.
• Solve problems, make decisions, and complete trade-off analysis to stay on track towards business deliverable commitments.
• Lead a product discovery process through developing feedback loops with users, and constant testing & prototyping with UX.
• Act as subject matter expert on Knix websites and site tools, understanding how we use these tools and providing vision on how to get the most out of existing capabilities.
• Use customer behaviour data and feedback to build conversion optimization features on the sites.
• Oversee both the long-term strategic direction of the roadmap and conversion optimization, as well as the tactical strategy and execution of individual features.
• Lead the discovery and deployment of AI-powered tools and LLM applications to improve internal efficiencies and drive conversion optimization through advanced data analysis and automated content generation.
• Define, prioritize and scope site initiatives along with the Group Product Manager and the Tech lead to ensure that resources are adequately assigned.
• Responsible for setting KPIs and targets for new features and tracking results through pre and post-analysis and A/B testing.
• Draft stories/acceptance criteria, prioritize the backlog, and actively participate in the agile development process.

Qualifications

• A Bachelor's Degree in Computer Science/Engineering, Business, or UX Design. MBA is a plus.
• 5+ years of experience defining, building, implementing and measuring the performance of digital products on a customer-facing e-commerce platform.
• 5+ years experience in e-commerce retail.
• 5+ years building and managing product roadmapsYou understand and can instill product management principles and best practices. 
• Clear, concise, but thorough verbal and written communication skills to absorb technical concepts and communicate them to a non-technical audience.
• You have built strong relationships with senior stakeholders across the organization and influenced.
• You have a growth mindset – you know there’s always a better way to do things and are willing to disrupt the status quo.

Salary

• Salary starting at $139,000 and up