The Senior Product Manager is responsible for driving the development roadmap for customer facing platforms, online products, workflow solutions, and high-quality features and UX that support the defined business goals. The role has a heavy emphasis on workflow solutions using content, GenAI and advanced technology. The ideal candidate will have experience with workflow solution design and development, including some experience in applying GenAI and LLM to support professional research. Day to day activities include working with cross-functional teams on development and support of product(s). The candidate will partner with product strategy, marketing, technology, content operations, user experience, customer service and others in the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Work closely with Product Director(s) to create and manage a development roadmap according to customer and business value or ROI.
Interprets business challenges and recommends best practices to improve workflows, products, processes, or services.
Align stakeholders around the vision for a workflow solution or a portfolio of workflow solutions.
Provide direction to the cross-functional Agile teams and stakeholders.
Works independently, with some guidance in more complex situations; leads projects across functional areas and with a variety of resource requirements, risk, and complexity.
Conduct market research and competitive analysis
Define and implement user journeys in workflow solutions.
Coordinate with customers and subject matter experts to validate development design.
Work with cross-functional teams to development, market, and support workflow solution products.
Represent Product Management in development planning, releases, and maintenance.
Keep abreast with emerging technology impacting the industry including GenAI, LLM, and agentic AI.
Support marketing and sales teams with product-related information.
JOB QUALIFICATIONS
Education: Bachelors, advanced degrees with research exposure a plus
Experience: 6-12 Years of product manager experience
6-12 years working on design and development online research product and workflow solutions
3-5 years as a product manager working with content and search platforms including some GenAI applications
5+ years’ experience using Lean and agile methodologies to plan, define and build products and solutions as well as to continuously improve user adoption, engagement, and usage
Ability to think strategically while considering tactical implications.
Communicates product concepts and influences others to adopt a different point of view
Ability to socialize ideas and get buy-in.
Excellent execution, prioritization, and organization skills
Strong analytical skills in measuring opportunities and product performance
Ability to adjust, respond, and manage a changing list of priorities to meet deadlines
Medical research experience or medical product development experience a plus.
Occasional travel required
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Top Skills
What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide.
Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
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