OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.
Job Summary:We are seeking an experienced Senior Product Manager to lead the development of key capabilities within our software suite. In this role, you will own the product vision, roadmap, and requirements for a critical platform area and partner closely with engineering, design, product leadership, sales, and customer success to deliver outcomes for our customers.
This role is ideal for a builder who understands the realities of ERP software and/or GovTech—complex workflows, high stakes, and real operational impact—and who is eager to roll up their sleeves to drive execution from discovery through delivery and adoption.
Responsibilities:Own vision & strategy for your area; translate customer/jobs-to-be-done, market dynamics, and business goals into a clear roadmap aligned to company objectives.
Drive execution end-to-end: write crisp PRDs and user stories, define acceptance criteria, manage backlog/prioritization, and ensure predictable delivery across sprints and releases.
Unblock and deliver: proactively identify risks, make scope/sequence tradeoffs, and coordinate across engineering, design, QA, and GTM to hit milestones with quality.
Be hands-on: jump into discovery calls, shadow users, QA features, review logs/dashboards, analyze data, and triage defects—whatever it takes to ship and learn.
Design for ERP reality: collaborate on scalable, secure, multi-tenant solutions with robust permissions, auditability, workflow, and data integrity across modules.
Champion the customer: run structured discovery, maintain a VOC pipeline, validate solutions via prototypes/betas, and measure adoption and satisfaction.
Land the release: partner with enablement and marketing for launches, competitive positioning, and RFP responses; equip CS/sales with clear narratives and collateral.
Continuously improve: monitor product KPIs, operational metrics, and support signals; drive iteration, debt reduction, and performance/reliability improvements.
Align cross-suite: ensure integrations and data models work across adjacent modules (e.g., GL, budgeting/planning, procurement/AP, payroll, reporting).
Standards & compliance awareness: factor in relevant regulations/standards (e.g., public-sector procurement, fund accounting principles, PCI for payments, security & accessibility best practices).
7+ years of product management experience shipping successful B2B SaaS products; 2+ years working in ERP or financial software (public sector preferred) is a plus.
Proven ability to execute, not just strategize—owning outcomes, making data-informed tradeoffs, and delivering complex capabilities on time.
Demonstrated experience with financial/operational workflows such as budgeting & planning, general ledger & chart of accounts, procurement & AP, payroll/time, or reporting/analytics.
Strong systems thinking and comfort with data models, integrations, APIs, and migrations across multi-module platforms.
Hands-on skill writing PRDs/user stories, defining acceptance criteria, running backlog/rituals, partnering with design on prototypes, and collaborating tightly with engineering.
Excellent communication and stakeholder management; can influence across engineering, design, GTM, customers, and executives.
Working knowledge of Agile practices (Scrum/Kanban) and modern tooling (e.g., Jira, Figma, Aha!, Looker, etc.).
Bachelor’s degree in Business, Computer Science, Finance, Public Administration, or related field (MBA a plus).
Travel up to 30% (domestic and international)
$150k - $170k
On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.
Why OpenGov?A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.
A Team of Passionate, Driven People
This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Benefits That Work for You
Enjoy an award-winning workplace with the benefits to match, including:
Comprehensive healthcare options for individuals and families
Flexible vacation policy and paid company holidays
401(k) with company match (USA only)
Paid parental leave, wellness stipends, and HSA contributions
Professional development and growth opportunities
A collaborative office environment with weekly catered lunches
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What We Do
OpenGov Citizen Services simplifies the way governments serve their communities by offering one cloud solution to power every permitting and licensing workflow.
