The Role
We are seeking a Senior Product Manager with hands-on experience in mortgage originations or lending and a deep understanding of the tools and processes involved in lead management and loan preparation for underwriting. The ideal candidate will be well-versed in the end-to-end mortgage application process, including disclosure packages, and the verification of income, identity, assets, and credit, along with familiarity with automated underwriting systems.
Requirements
- Desirable experience in mortgage workflows, specifically borrower verification and qualification.
- Advanced English proficiency
- Strong understanding of the product development life cycle (PDLC) and business analysis methodologies
- Experience with workflow diagrams, wireframes, and prototyping tools such as Visio and Figma
- Strong verbal, written, and presentation communication skills for both technical and non-technical audiences
- Demonstrated leadership and the ability to influence and build relationships across all organizational levels
- Ability to make informed decisions balancing technical feasibility with business value
- Results-driven mindset with the ability to define and manage Key Performance Indicators (KPIs)
- Ability to work independently, prioritize tasks, and meet tight deadlines
- Understanding of product goals and experience driving performance metrics such as lead generation and conversion
- Solid grasp of relevant technologies and cloud-based systems
- Previous experience in software development
- Excellent organizational, research, and problem-solving skills
- Strong team player with a collaborative mindset
Responsibilities
- Define and document user personas and use cases for Mortgage Loan Originators, Loan Processors, and Underwriters
- Develop complete, clear, and detailed user stories and acceptance criteria to guide development and QA teams
- Manage and prioritize the product backlog effectively
- Participate in and lead agile ceremonies such as grooming sessions and sprint planning
- Collaborate with development and architecture teams to remove obstacles and align technical implementation with product goals
- Contribute to backlog grooming, including estimating story points and identifying dependencies
- Maintain strong communication with internal teams and stakeholders to ensure clarity of business needs and product vision
- Advocate for the needs of users and functional partners across the product lifecycle
- Facilitate continuous feedback loops through requirement gathering, validation, and iterative improvements
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The Company
What We Do
NTD Software is a Mexican company located in Guadalajara, Jalisco, known as "the silicon valley of Mexico." We help both startups and big companies by finding the right people to join their team and creating digital solutions using the latest or well-established programming languages and tools. Our expertise is in building software from the ground up and expanding our clients' existing teams, allowing us to work with businesses globally
