Sr. Product Manager

Hi there! Have you noticed that the restaurant industry is changing?

We are PAR and our purpose is:

To deliver solutions that connect people to the restaurants, meals, and moments they love.

At PAR Technology, our relentless drive for innovation and unwavering commitment to customer success are at the heart of everything we do. We lead the restaurant and retail industries by ensuring that our products—from point-of-sale systems to loyalty programs, digital ordering, restaurant operations solutions, payment services, and hardware—work "better together." This unified approach, fueled by over 40 years of experience, amplifies our ambition to not just meet but exceed the evolving needs of our global clientele. By optimizing integrations into all leading restaurant solutions, we're not just creating technology; we're crafting a future where operations are streamlined, experiences are enhanced, and every interaction is an opportunity for growth.

Position Description:

We are seeking a Sr Product Manager to join the PAR Drive-Thru product team. The ideal candidate will have extensive experience in software or hardware product management, along with a passion for innovation in the hospitality technology space. As a Sr Product Manager, you will work closely with cross-functional teams to ensure the successful development and delivery of drive-thru solutions that enhance customer experiences and streamline operations.

Position Location:

Remote, New Hartford or San Diego

Reports To:

Director of Product Management

What We’re Looking For:

Must-Have:

• 8+ years of product management experience in software or hardware product development.

Highly Desirable:

• Proven experience in the hospitality technology industry, with a deep understanding of how technology can enhance restaurant operations.

Major Plus:

• Experience working with restaurant drive-thru operations, understanding the unique challenges and opportunities in this space.

Unleash your potential: What you will be doing and owning:

• Collaborate on the development and execution of the product roadmap for PAR’s Drive-Thru technology solutions.
• Manage the entire product lifecycle from concept through launch and ongoing optimization.
• Serve as the Product Owner, heavily involved in daily sprint activities including backlog grooming, sprint planning, and ensuring the development team has clear priorities and requirements.
• Write comprehensive Product Requirement Documents (PRDs) that clearly define product features, functionalities, and user stories for development teams.
• Work closely with stakeholders, including engineering, marketing, sales, and operations, to ensure successful product delivery.
• Conduct market research to identify trends, customer needs, and competitive insights to drive innovation.
• Gather feedback from customers and sales teams to refine product features and improve user experience.
• Develop business cases, prioritize features, and manage the product backlog in collaboration with the development team.
• Monitor product performance post-launch and drive continuous improvements.
• Act as a subject matter expert in drive-thru technology, providing insights to internal and external teams.

Interview Process:

Interview #1: Phone Screen with Talent Acquisition Team

Interview #2: Video interview with the Hiring Manager (via MS Teams)

Interview #3: Video interview with the Team (via MS Teams)

The base salary (or hourly rate) range for this position is $131,200 to $170,000 commensurate with work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.

Perks and Benefits Hot Off the Grill:

• Unlimited PTO (Exempt Employees)
• 3+ weeks/ year of Vacation/ PTO (Non-exempt Employees)
• Healthcare Benefits
• Fitness/ Wellness Reimbursement ($300/year)
• Internet Stipend (Remote employees)
• Employee Stock Purchase Program
• 401k Match

PAR is proud to provide equal employment opportunities to all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, ethnicity, age, disability, citizenship, genetic information, status as a protected veteran, marital status, or any other protected characteristic under applicable laws.