Sr. Product Manager, SMB

Posted 8 Hours Ago
Be an Early Applicant
Hiring Remotely in Santa Monica, CA, USA
In-Office or Remote
176K-235K Annually
Senior level
Big Data • HR Tech • Mobile • Software • Database
We Actively Connect People to Their Next Great Opportunity.
The Role
Own the vision, strategy, roadmap, and execution for an SMB product area focused on candidate delivery or proactive sourcing. Lead cross-functional collaboration with Engineering, Design, Data Science, and go-to-market teams; define KPIs, pricing, packaging, and positioning; conduct user research; analyze metrics; build AI-powered experiences; and optimize the two-sided marketplace to improve employer outcomes and business growth.
Summary Generated by Built In

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission: 

To actively connect people to their next great opportunity.

Who We Are: 

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

We are expanding our SMB Product team and hiring two Senior Product Managers to lead high-impact product areas within the SMB business: Candidate Delivery products and Proactive Sourcing. These areas power a significant portion of ZipRecruiter’s employer value today and collectively drive tens to hundreds of millions of dollars in business impact.

As a Senior Product Manager, you will own the product vision and execution for one of these two areas, partnering closely with Engineering, Design, Data Science, and cross-functional stakeholders to build and scale experiences that improve employer outcomes and drive business growth.

Please note: This posting represents two distinct Senior Product Manager roles within the SMB Product organization. Following your hiring manager interview, we will align you to the product area that best matches your experience, strengths, and business needs before advancing through the remainder of the interview process.

Key Focus Areas:

  • Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution.
  • Lead Core Product Areas: Direct the product roadmap for your aspects of the SMB product to improve customer value and product effectiveness.
  • Obsess over your metrics: You will have a deep understanding of the metrics that drive your product area.
  • Connective tissue with GTM: Define the ideal pricing, packaging, and positioning for your products. Coordinate with the GTM team on how the products are marketed and sold.
  • Voice of the User: Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users, doing product discovery, and conducting user research.
  • Champion AI-Driven Development: Lean into ZipRecruiter’s AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker.
  • Coordinate Marketplace Fit: Partner closely with job-seeker-side product teams to ensure a healthy, balanced marketplace where employer and seeker actions lead to successful hires.

Minimum Qualifications:

  • Proven Leadership: 5+ years of proven success in product management, with a record of delivering results
  • Deeply Analytical: You are a data-obsessed problem solver who doesn't just look at dashboards but interrogates the "why" behind the numbers.
  • B2B Expertise: Deep experience building business-facing products at scale
  • AI/ML Fluency: You aren’t just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features.
  • Customer-obsession: You have a passion for speaking directly with your users and personally conducting user research.
  • Strategic Versatility: You are a "smart generalist" who can be thrown at any complex problem—whether it’s a technical architectural hurdle or a brand-new market opportunity—and figure it out.
  • Self-Motivation: You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact.

Preferred Qualifications:

  • Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare).
  • SMB product experience: Previous experience leading products specifically geared towards SMB customers.

As part of our team you'll enjoy:

  • Competitive salary
  • Exceptional benefits package
  • Flexible Vacation & Paid Time Off
  • Employer-matched 401(k) plan
  • A fun environment where work-life balance is valued

#LI-Remote

The US base salary range for this full-time position is $175,500-$235,000 Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Skills Required

  • 5+ years of proven success in product management with a record of delivering results
  • Strong analytical problem-solving skills and the ability to investigate the causes behind metrics
  • Deep experience building business-facing B2B products at scale
  • Fluency in AI and machine learning, including experience building AI-powered product features
  • Experience speaking directly with users and conducting user research
  • Strategic versatility and ability to solve complex technical or market problems
  • High self-motivation and ability to work autonomously
  • Previous experience at a two-sided marketplace
  • Previous experience leading products for SMB customers

ZipRecruiter Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ZipRecruiter and has not been reviewed or approved by ZipRecruiter.

  • Healthcare Strength Comprehensive medical, dental, and vision coverage is described alongside life, disability, and pet insurance options. Mental-health resources, wellness programs, and wellness days further reinforce a broad health-and-wellbeing offering.
  • Retirement Support A 401(k) with company matching is described as part of the core package. Equity-related programs such as an Employee Stock Purchase Plan and role-dependent RSUs complement retirement-oriented benefits.
  • Leave & Time Off Breadth Flexible time off is presented as a major component of the overall rewards package. Paid holidays, sick time, and volunteer time are also included, expanding time-off options beyond standard PTO.

ZipRecruiter Insights

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The Company
HQ: Santa Monica, CA
1,100 Employees
Year Founded: 2010

What We Do

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as partnerships with the best job boards on the web. We're growing rapidly in pursuit of this mission, and we're always looking for talented people to join our team. Visit ziprecruiter.com/careers to view our open roles.

Why Work With Us

We are committed to nurturing an environment where every person feels welcomed, valued, heard, and respected. We embrace and encourage our employees’ differences, and we consistently review our overall equality—including recruitment and selection, compensation and benefits, promotions, and more—to stay relevant in this space.

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