Hinge Health is pioneering the world's most patient-centered Digital Musculoskeletal (MSK) Clinic. We are building a world-class R&D organization where engineers, product managers, and designers can move fast with confidence, create high-quality solutions, and stay deeply engaged in their work.
About the RoleWe are seeking a Senior Product Manager to lead our R&D Enablement initiatives. In this pivotal role, you will treat our internal developer experience as a product, driving the strategy to achieve P90 industry benchmarks in velocity, throughput, and satisfaction.
You will oversee the product roadmap for our Service Enablement, Mobile App Enablement, Platform Quality and SRE pods. Your mandate is to eliminate friction across the entire development lifecycle—from concept and code inception to deployment and observability—empowering our EPD (Engineering, Product, Design) teams to deliver value to our members faster and more reliably.
Key ResponsibilitiesDefine the R&D Enablement Strategy: Evolve our internal platform strategy from "Engineering Enablement" to broad "R&D Enablement" expanding scope to support Product Managers and Designers along with engineers with AI-powered tools and streamlined workflows.
Drive the "5 Pillars" of R&D Excellence:
AI Adoption: Lead the integration of AI tools (coding assistants, observability, knowledge management) to automate repetitive tasks and save 5+ hours/week per individual.
Velocity & Local Iteration: Champion initiatives like ephemeral environments (Okteto) and CI/CD optimization to drastically reduce lead time for changes.
Quality Engineering: Prioritize tooling for flaky test elimination and advanced testing paradigms to reduce production incidents.
Instrumentation & Observability: Drive the adoption of structured logging and unified dashboards (DataDog) to democratize production visibility. Ensure our RnD process is well instrumented so that we can measure improvements that process changes & tools bring in.
Knowledge Management: Treat documentation as a product, consolidating fragmented knowledge into a centralized, authoritative source.
Manage the Platform Roadmap: Partner with Engineering Managers to prioritize technical investments against business value, managing backlogs for Service Enablement, App Enablement, and SRE teams.
Measure What Matters: Rigorous tracking of success metrics, including DXI (Developer Experience Index), PR Throughput, DORA metrics, and Mean Time-to-Recovery (MTTR).
Voice of the Customer: Conduct quarterly DX surveys and "listening tours" to identify friction points and translate feedback into actionable product requirements.
Translate the "RnD Enablement Strategy" into concrete quarterly roadmaps.
Lead the rollout of a unified Developer Experience Platform (DXP) to measure productivity and team performance.
Collaborate with App Enablement (Mobile DevOps & Mobile App Platform) to optimize the mobile/frontend developer experience, specifically for our Phoenix application stack and release processes.
Drive cultural change by incentivizing documentation, deep work, and "paved road" adoption across the organization.
Partner with Security and Infrastructure teams to balance speed with compliance and reliability.
5+ years of Product Management experience, with a strong preference for candidates who have worked on Internal Developer Platforms (IDP), DevOps tools, or B2B technical products.
Technical Fluency: You can have deep technical conversations with engineers about CI/CD pipelines, microservices architecture, cloud infrastructure (AWS), and mobile release cycles.
Data-Driven: Experience using metrics like DORA, SPACE, or DevEx to guide decision-making and measure success.
Program Management: Strong technical program management skills to orchestrate complex, cross-functional initiatives.
Change Management: Proven ability to drive adoption of new tools and processes across a large, distributed engineering organization.
Working knowledge with our specific tech stack: AWS, Kubernetes, TypeScript, React Native, Kafka, and DataDog.
Familiarity with Backstage (Mission Control) or similar internal developer portals.
Experience implementing GenAI tools (e.g., GitHub Copilot, Cursor, Glean) in an enterprise environment to drive productivity.
Background in SRE or Platform Engineering principles.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [email protected].
Skills Required
- 5+ years of Product Management experience
- Experience with internal developer platforms, DevOps tools, or B2B technical products
- Technical fluency with CI/CD pipelines, microservices architecture, cloud infrastructure, and mobile release cycles
- Experience using DORA, SPACE, or DevEx metrics
- Strong technical program management skills
- Proven ability to drive adoption of tools and processes across a large, distributed engineering organization
- Working knowledge of AWS, Kubernetes, TypeScript, React Native, Kafka, and DataDog
- Familiarity with Backstage or similar internal developer portals
- Experience implementing enterprise GenAI tools such as GitHub Copilot, Cursor, or Glean
- Background in SRE or Platform Engineering principles
Hinge Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hinge Health and has not been reviewed or approved by Hinge Health.
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Healthcare Strength — Healthcare coverage is described as extensive, including medical, dental, vision, and mental-health support with employer-covered premiums. Coverage is reinforced by travel support for care when needed and access to fertility and other specialized services.
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Inclusive Benefits Coverage — Benefits explicitly cover gender-affirming care, reproductive healthcare travel, and family-building support such as fertility preservation, surrogacy, adoption, and IVF. These provisions indicate attention to diverse needs across employees and dependents.
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Leave & Time Off Breadth — Time-off programs include flexible or unlimited PTO and paid parental leave. Remote-friendly policies and wellness supports further complement time away.
Hinge Health Insights
What We Do
Hinge Health is pioneering the world's most patient-centered digital hospital, starting with musculoskeletal health. Hinge Health's back and joint pain care pathways combine wearable sensor-guided exercise therapy with behavioral change through 1-on-1 health coaching and education.
Why Work With Us
When people go to work at Hinge Health, they take on more than a job—They have the opportunity to be a leader in the health space, while changing the lives of patients suffering from chronic pain. Hinge Health is a place where employees can experience continuous growth and development, a culture of feedback and open communication, and mutual trust.
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