Senior Product Manager, Developer Experience

Posted One Month Ago
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San Francisco, CA, USA
Hybrid
163K-224K Annually
Senior level
Healthtech
Hinge Health delivers best-practice care that improves chronic pain without drugs or surgery.
The Role
Leads R&D Enablement as a product, owning platform roadmaps across service enablement, mobile app enablement, quality, and SRE. Drives developer experience, AI adoption, CI/CD optimization, quality engineering, observability, knowledge management, and platform adoption. Establishes quarterly roadmaps, measures DORA and developer experience metrics, conducts user research, and partners with Engineering, Security, Infrastructure, Product, and Design teams to improve delivery speed, reliability, and satisfaction.
Summary Generated by Built In
About Us

Hinge Health is pioneering the world's most patient-centered Digital Musculoskeletal (MSK) Clinic. We are building a world-class R&D organization where engineers, product managers and designers can move fast with confidence, create high-quality solutions and stay deeply engaged in their work.

About the Role

We are seeking a Senior Product Manager to lead Agentic Engineering and Developer Experience across Hinge Health R&D. In this role, you will treat the software development lifecycle as a product—using agentic workflows, developer platforms, and automation to transform how we build, test, deploy, and operate software.

You will own the product strategy and roadmap for improving the end-to-end developer experience, identifying and eliminating friction from concept and code creation through testing, deployment, and observability. Your goal will be to help our teams deliver high-quality products faster, more reliably, and with greater confidence. Working closely with engineering and technical leaders, you will uncover where development slows down, identify the highest-leverage opportunities for improvement, and translate them into products, platforms, and workflows that drive measurable gains in developer velocity, software quality, and developer satisfaction.

Key Responsibilities:

You will define and drive Hinge Health’s strategy for Agentic Engineering and Developer Experience, partnering with technical leaders across Service Enablement, App Enablement, Platform Quality, SRE, Security, and Infrastructure to identify where AI agents, automation, developer platforms, and workflow improvements can meaningfully increase R&D capacity. You will own developer efficiency as a product area, translating real-world engineering friction into prioritized quarterly roadmaps and measurable investments that improve how teams build, ship and operate software.

  • Advance Agentic Development: Identify, validate, and scale AI-powered workflows across coding, testing, debugging, observability, and knowledge discovery. Measure success through demonstrated improvements in productivity, quality, and developer experience—not tool adoption alone.

  • Accelerate Developer Velocity: Improve local development, CI/CD, build and test infrastructure, code review, ephemeral environments, and release workflows to shorten feedback loops and reduce lead time for changes.

  • Build Paved Roads: Partner with engineering teams to create reusable platforms, self-service capabilities, and standardized development paths that reduce unnecessary complexity and make it easier to build and ship software.

  • Measure Engineering Effectiveness: Establish and track a clear measurement framework spanning DXI, DORA metrics, PR throughput and cycle time, deployment frequency, lead time for changes, build and test performance, MTTR, and developer satisfaction.

  • Represent the Developer Voice: Use listening tours, workflow analysis, engineering data, and developer feedback to identify friction and translate it into prioritized product opportunities.

  • Drive Cross-Functional Adoption: Partner across App Enablement, Security, Infrastructure, and SRE to improve development and release workflows while balancing velocity with reliability, compliance, security, and platform scalability. Drive adoption of new developer platforms, agentic capabilities, and engineering practices across a large, distributed R&D organization.

Qualifications

We are looking for a highly technical product leader who can partner with engineers and translate complex engineering challenges into product strategy.

  • 5+ years of Product Management experience, including experience with developer experience, engineering productivity, developer platforms, infrastructure, or other deeply technical products.

  • Strong understanding of modern software development, including CI/CD, cloud infrastructure, testing, observability, and release processes.

  • Experience using engineering productivity or developer experience metrics to identify opportunities and measure impact.

  • Demonstrated ability to lead complex cross-functional technical initiatives and drive adoption of new tools, platforms, or engineering practices.

Preferred Qualifications
  • Previous hands-on software engineering or other technical experience.

  • Experience with agentic development workflows or AI tools that measurably improve developer productivity.

Experience building or scaling internal developer platforms, platform engineering capabilities, or complex application development environments.

Hinge Health Hybrid Model

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.

 
About Hinge Health

At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.

 
What You’ll Love About Us
  • Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.

  • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.

  • Modern life stipends: Manage your own learning and development.

  • Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.

 
Culture & Engagement

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.


Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [email protected].

Skills Required

  • 5+ years of Product Management experience
  • Experience with internal developer platforms, DevOps tools, or B2B technical products
  • Technical fluency with CI/CD pipelines, microservices architecture, cloud infrastructure, and mobile release cycles
  • Experience using DORA, SPACE, or DevEx metrics
  • Strong technical program management skills
  • Proven ability to drive adoption of tools and processes across a large, distributed engineering organization
  • Working knowledge of AWS, Kubernetes, TypeScript, React Native, Kafka, and DataDog
  • Familiarity with Backstage or similar internal developer portals
  • Experience implementing enterprise GenAI tools such as GitHub Copilot, Cursor, or Glean
  • Background in SRE or Platform Engineering principles

Hinge Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hinge Health and has not been reviewed or approved by Hinge Health.

  • Healthcare Strength — Healthcare coverage is described as extensive, including medical, dental, vision, and mental-health support with employer-covered premiums. Coverage is reinforced by travel support for care when needed and access to fertility and other specialized services.
  • Inclusive Benefits Coverage — Benefits explicitly cover gender-affirming care, reproductive healthcare travel, and family-building support such as fertility preservation, surrogacy, adoption, and IVF. These provisions indicate attention to diverse needs across employees and dependents.
  • Leave & Time Off Breadth — Time-off programs include flexible or unlimited PTO and paid parental leave. Remote-friendly policies and wellness supports further complement time away.

Hinge Health Insights

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The Company
HQ: San Francisco, CA
550 Employees
Year Founded: 2021

What We Do

Hinge Health is pioneering the world's most patient-centered digital hospital, starting with musculoskeletal health. Hinge Health's back and joint pain care pathways combine wearable sensor-guided exercise therapy with behavioral change through 1-on-1 health coaching and education.

Why Work With Us

When people go to work at Hinge Health, they take on more than a job—They have the opportunity to be a leader in the health space, while changing the lives of patients suffering from chronic pain. Hinge Health is a place where employees can experience continuous growth and development, a culture of feedback and open communication, and mutual trust.

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