Sr. Product Manager, Payments (18 month Contract)

Posted 6 Days Ago
2 Locations
Remote
130K-160K Annually
Senior level
Food • Software • Hospitality
PAR Tech offers a complete suite of front- and back-office products to serve the enterprise needs of restaurants.
The Role
The Senior Product Manager, Payments will lead the merchant payments strategy, manage the product roadmap, and enhance product performance and reliability by collaborating closely with cross-functional teams.
Summary Generated by Built In

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description

As a Senior Product Manager, Payments at PAR, you will own and advance our merchant payments strategy. You will lead discovery, drive execution, and translate complex payment workflows into intuitive, scalable product experiences. This role spans the full product lifecycle and requires strong judgment, minimal supervision, and close partnership with engineering, design, compliance, and go-to-market teams.

The focus is on merchant-side payments products and experiences, including onboarding, underwriting, pay-in flows, disbursements, and guest/cardholder interactions. While deep expertise in every domain is not required, a strong understanding of the merchant payments ecosystem is essential.

Please note that this is an 18-month temporary role.

Position Location

Remote (U.S.) or Hybrid

Reports To

Director of Product Management, Payments

What You Will Do

  • Own and evolve the payments product roadmap using customer, market, and competitive insights

  • Identify and drive long-term opportunities that strengthen PAR’s merchant payments platform

  • Lead discovery to uncover merchant pain points and validate solutions through data and research

  • Prioritize initiatives based on impact, feasibility, and business value

  • Partner with engineering, design, compliance, and go-to-market teams to deliver complex payments initiatives

  • Translate ambiguity into clear plans that enable efficient, high-quality execution

  • Align cross-functional teams and senior leaders on priorities, tradeoffs, and outcomes

  • Own payments product performance and key metrics

  • Continuously improve merchant experience, platform reliability, and business impact

What We’re Looking For

  • 5–7+ years of product management experience, ideally in SaaS or digital technology environments

  • Proven ability to lead complex product initiatives end-to-end with minimal oversight

  • Track record of delivering differentiated, customer-driven products

  • Experience within a vertical SaaS company acting as a PayFac, advanced payments consumer, or payments platform (gateway, processor, or PayFac enabler)

  • Familiarity with merchant onboarding, underwriting, pay-in and disbursement flows, and cardholder experiences

  • Ability to simplify complex payments workflows into intuitive merchant-facing solutions

  • Strong customer empathy paired with disciplined discovery and validation

  • Ability to leverage market and competitor insights to inform strategy and identify opportunities

  • Comfort managing multi-threaded initiatives across engineering, design, compliance, and go-to-market teams

  • Strong communication and stakeholder management skills, including senior leadership

  • Brings a high-ownership, collaborative mindset

Interview Process

  • Interview #1: Phone screen with Talent Acquisition

  • Interview #2: Video interview with Hiring Manager (MS Teams)

  • Interview #3: Video interview with cross-functional team (MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website. 

Top Skills

Digital Technology
Merchant Payments
Payment Workflows
Payments Platform
SaaS
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The Company
HQ: New Hartford, NY
2,000 Employees
Year Founded: 1968

What We Do

PAR is a leading global provider of software, systems, and service solutions to the restaurant and retail industries. Today, with 50+ years of experience and point of sale systems in nearly 100,000 restaurants and more than 110 countries, PAR is redefining the point of sale through cloud software and bringing technological innovation to all corners of the enterprise. PAR Technology Corporation's stock is traded on the New York Stock Exchange under the symbol PAR. For more information, visit www.partech.com. PAR Technology was founded in 1968 and its current CEO is Savneet Singh. Since its inception 55 years ago, PAR Technology has grown to 1500 employees.

Why Work With Us

At PAR, we believe we’ll win or lose through the culture we build. Our culture is built on 4 values: Speed, Ownership, Focus and Winning Together.

For PAR to win, we need our customers, our employees, our suppliers, our shareholders, and our community to succeed. We believe by committing to these values in all our endeavors.

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